TruHearing lied to me about the Sphere 90

My apologies if this is a duplication; I’m here only because I am about to update my own experience with Sphere. (“Round 4: Ding!”)

In my case, United Health Care has a $2498/pair copay, but the highest level they’d pay for (everything paid other than my copay - and the titanium molds I bought and am still working with them to make comfortable) was the Audeo Sphere Infinio I70 (not the I90 I wanted).

When the Sphere 2.0 (requiring Target V.11.1) came out, as soon as my provider got his update, we updated the Sphere. Yes, it works better

So, I expect your situation was merely confusion on the part of the provider. You don’t give up much between the 70 and 90 versions (there are discussions here, and in AI searches, about the differences in reality).

Hang in there!

@MartyD said:

our Phonak hearing aids can be programmed for a button press (rear button - 2 second press) to mute the mics. It’s a simple change using the Target software.

My 2-second press is a program-swapper; the most recent not-automatic (or any two myPhonak-app definitions you’ve most recently used) will toggle with my 2-second press.

I still have to dig out my phone to mute them as I occasionally must do. But my loss is sufficiently large that I can’t listen to earphones with my aids out. I’ll have to try it with “mute” activated.

(I have a monthly 5-person Zoom call which has me struggling as things stand now; with them in I usually get feedback on my left ear, the worst of the L/R…)

The program-swap function is with the FRONT button. The REAR button can be configured to mute the mics.