Oticon Chili

Hi new to this. This is a copy of an email I just sent to my hearing guy.

Hi, I’m wondering if you can research a solution to a problem I am having with my Oticon chili hearing aid. The aid is working the way it should, I think, but when I am driving, with constant low level noise (from the tires exc.) The aid seems to continually cycle thru a high amplification to a very low amplification. Almost like it can’t decide what to do. I don’t listen to the radio and it is very annoying. It also does this whenever there is a fairly low level of background noise, like wind, or background music. I’ve been reading on the web about what this aid does, and I am sure this can be corrected. If you forward this to Oticon, they need to know that my hearing loss is from auditory nerve tumors that create a 24 hour very loud tinnitus in my ears(like a jet plane flying over my head all the time).

My new aids are Oticon Chili 7.

Please also tell me if I am posting this question incorrectly or in the wrong place.

@Doug_Kelsey said:

Hi, I’m wondering if you can research a solution to a problem I am having with my Oticon chili hearing aid. The aid is working the way it should, I think, but when I am driving, with constant low level noise (from the tires exc.) The aid seems to continually cycle thru a high amplification to a very low amplification. Almost like it can’t decide what to do. I don’t listen to the radio and it is very annoying. It also does this whenever there is a fairly low level of background noise, like wind, or background music

That happens with my Chili’s as well, with the sound slowly ramping up and then down and cycling slowly. I notice it most when in a car on a highway. I can reduce it somewhat by turning down the volume a few notches. When it bugs me is switch into my 4th program, which has noise reduction on full and the mics at the 80/20 setting (so they’re more focused). This setting seems to cut down the background din a lot and therefore the cycling.