Skip to content
HearingTracker
Log in

KS10 dropping phone calls when bumped

This topic is closed.

36 replies2.5k viewsLast reply

Jump
Link to this topic

Click the “hamburger” menu at the top right of the app, then select “My Hearing Aids,” then “Touch Control”; “Touch Sensitivity” is at the bottom of the page.

I can’t see what the app. actual version number is, but it shows “Last updated Nov 1, 2021.” (Android version)

Nor can I see what the firmware version number is, but the Statistics page shows my average wearing time per day “since the last appointment with your hearing care professional (Nov 15, 2021).” And the firmware was updated quite a while before that.

I know my app is current. I’m wondering if my are current. My audiologist is on a special network, I’m wondering if she got the firmware update that came out this summer that enabled a bunch of things.

I was wondering if a DIYer was listening, that could see it in Target.

WH

I DIYed my own firmware update, but I didn’t make a note of the firmware version.

For a while mine was connecting to only one aid, accompanied by an “internal error” message, but I got it working again by going back into Target and reloading a “previous session,” then saving.

Thanks. I do’t have that.

I get my new remote control Dec 31st. I hope it helps. The App drops the program I’m in the way I use the App. That’s why I wanted to know if the audi had updated the operating system.

In reply to @sterei

Next question, if I have a remote session with my audiologist and she has a newer version firmware available, will she get a notification it is available even though she can’t do it remotely? Thanks!

I’m thinking find out what version she has in target, and if she gets a notification if I’m out of date, I know to schedule a visit. I’m wondering if I’m out of date because of a number of niggling little issues like no tap sensitivity option in the myphonak app.

WH

Not a direct answer. This week my Audi set tap sensitivity to Manual. No more annoying siri or dropped phone calls

In reply to @WhiteHat

@WhiteHat said:

Next question, if I have a remote session with my audiologist and she has a newer version firmware available, will she get a notification it is available even though she can’t do it remotely?

I guess so, but I’m not sure. You can ask her to read the “Device information” in “trial & tools” and then tell you the version number she sees on the screen.

I sent her the current firmware as you said, and my suspicions that I’m out of date. All of a sudden I have an appt in person tomorrow for a firmware flash. Thanks!

WH

Related discussions