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Resound One and Cochlear processor pairing

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@Raudrive I called Cochlear and they walked me through the process of unpairing and repairing which was done via the Accessibility settings. The representative confirmed that only one processor can be paired withe the Resound and that must be done by the Audi. He said that the problem was the bluetooth technology. Because it only supports a single stream they have to “fool” bluetooth into thinking the combined Resound/Cochlear device are one. He first tried to link it to hardware, but eventually admitted that it really is a software limitation that prevents multiple pairs from being defined and used one at a time. He said that bi-modal recipients (one cochlear and a HA) are a minority of their users and of that subset few have both processors. The only other option he suggested was buying another HA to pair with the second processor. That is not a viable option for me. He did say that they are working on improvements to the Resound/Cochlear partnership but had no details. I hope if they do make improvements it is not limited to some new Resound HA and is backwards compatible with current HAs. Thank you everyone for your suggestions and comments!

In reply to @WhiteHat

When I was first implanted I had Phonak Bolero B SP aids. My Cochlear rep showed me the receivers that I would need to screw into the aid and processor. She didn’t mention anything about needing a Roger pen to make it work. Just the receivers.

I didn’t try it myself though, I have an acquaintance who does and I’ve never seen him use a Roger pen.

Edited

@WhiteHat
As I’ve said I haven’t done it and I’m not into IT. Watch this and it shows you as you obviously don’t believe me.

Sheryl,
The installation of receivers is not what I was disbelieving. You said earlier that another hearing aid could be brought in, and I don’t understand how that could be.

These receivers allow the reception of two kinds of transmissions, the from classroom type assistive listening system, and personal microphone systems form Phonak Roger. I imagine it might be quite helpful if the processor and the aren’t paired to be able to use a Roger On microphone. I love mine.

Best wishes,
WH

Whitehat the only mention of another aid being bought in is a Phonak aid. I did say another phone might be able to be used… But a phone is not an aid…

Ok. I see now. The phonak instead of the resound HA. They won’t be paired together for phone calls or anything like that, just what the microphone hears. (which would also need to be purchased) I wonder if there are people that do this that are happy with it. If the phonak HA is marvel or paradise platform based, the physical receiver is built in, you’d just need a license. I couldn’t begin to speculate about the processor. Interesting.

Thanks for bearing with my thick head.

WH

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