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iPhone update to 16.1 won't make bluetooth connection

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Wow! We got a bit off topic, huh? Pick up trucks and iOS 16.1. :wink:

Anyway, I hadn’t much noticed a problem with my (Phonak M13T) until today. What I noticed was that my Roger wasn’t relaying from the TV. And also, for some reason, the HAs weren’t paired to my iPhone any more.

I think the problem was partly with the new MyPhonak app that came with the iOS update. Eventually, I “forgot” everything and repaired. The HAs and the iPhone were easy enough. I had to get the MyPhonak app on board by forgetting and repairing within the app itself. Last I checked, I was once again good to go.

Yes, all the pairing and unpairing and worrying about connectivity is a PITA, but having my HAs paired to my iPhone or my Roger Select iN is a total blessing once I get past the PITA parts. I’m willing to put up with some pain if it eventually means I can understand the TV without blasting my spouse out of the room, or more importantly, be able to go out to dinner with said spouse and be able to converse with her in a noisy restaurant, which appears to be all that exists anymore. Ah, the good old days of white table cloths, carpeted floors, and lots of room between the tables.

I don’t have an answer to your problem unfortunately but I wanted to chime in on phone streaming being a game changer. Same here. I’ve avoided phone calls as much as possible for several years. And when I have to make a call often do it from my car where the car’s speakers handle it. I used to do lots of phone interviews for work, but only on an anxiety-producing must-do-it basis now. Streaming opened all that up again along with my confidence. So as much as I don’t want a new phone, I’m buying an iPhone since it seems it’ll more reliably work for this purpose with any hearing aid. Which is why I’m looking at the answers to your question. I hope the problem has a simple fix. Good luck. And welcome to the forum. I’m new here myself and have learned a ton from all these generous, knowledgeable people.

Restart your iPhone and then go back to the Accessibility options to pair. You should see the notification pop up to pair them once you click on your hearing aids. This has worked for me. Seems to be an iOS16 bug.

Dusty, great idea with the other device, tried an iPad, no luck. I also read on the phonak site to quit all other apps but that didn’t help. I can delete all pairings on my phone but will have to look into deleting the pairings from the Aids. After deleting all pairings from the phone I got a brief connection but nothing since.

Once you delete all the pairings, do a full hard Power down and boot on the Phone while the aids are sitting in the charger.

The biggest issue we run into is that some devices cannot seem to shift legacy Bluetooth/ pairings within each nominal connection. Eventually there’s too many to sift through and the connection just times out on the initial handshake.

Um_bongo, partial success, the app shows the aids connected but the phones bluetooth pairing settings show one aid connected and the other not. If I tap the one not connected the other is disconnected. The third Phonak bluetooth connection has not appeared.

Claimer101, your experience with the phone is very similar to mine. I got the new iPhone SE and there is a setting which routes calls directly to the aids. The phone rings and you say hello, no buttons to push, just talk. It is great in the car, no need to touch anything. You have to be diplomatic if you are in a conversation when the call comes in because the call proceeds unless you abort it. I can live with that. I haven’t enjoyed so much music in a long time. I find the sound very good. Because I have the frequency shift pop vocals are a bit odd with the lisping singers but classical and even opera seem very natural. After the initial set up I have had no connection problems. We’ll see how this goes.

A Costco fitter told me this is now available to most hearing aids if the wearer is using an iPhone. That’s terrific.

I don’t want auto-answer though. Surely there’s a way to change that setting. Or I just get used to declining the call to stop the ringing.

Looks like you’re very close to getting your connection problem resolved. Some very helpful folks on this forum!!

This morning when I took my aids out of the charger I tried one last pairing before calling my audiologist and it made the connection! Practice makes perfect? Maybe the 20th try?

Yeah it won’t work via Accessibility option if they are Phonaks. Didn’t read the OP properly!

Last week Phonak updated their app on iPhone and the connection worked first time flawlessly. What a relief. The connection which I had managed previously was ok for the phone calls but not connecting for music. Yesterday I got notice that an update was available for iPhone. Think I’ll pass on that one for a while!

Chuck is correct. Easy-peasy.

This update fixes two security vulnerabilities which could allow execution of code on your device without your permission or awareness.

WH

In reply to @WhiteHat

I read an article today about that security fix update but the only notification on my iPhone is for iOS 16.1.2 and its description says nothing about security fixes, just new features. I only recently got an iPhone (to work with new hearing aids), so didn’t want to download this update and chance screwing up my hearing aid connection. But now I see the update I’ve been sent isn’t even the security patch. Would I only receive that notice if I’d installed 16.1.2 or how does this work with iPhone?

Thanks @cvkemp @WhiteHat and @andreanboea for letting us know the install was smooth. That’s what made me decide to download it, but then saw the notification I have is different.

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