I recently bought a pair of hearing aids from a high street retailer. After a few emails I finally obtained an invoice and was surprised what a saw.
The invoice has two separate VAT rates. One at 20% for goods (the hearing aid itself) and one vat exempt for services (dispensing).
In round numbers the goods (hearing aids) were £700 and the services (dispensing) £1300
You’re ignoring this member’s posts.