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myPhonak Setup?

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Has any hearing instrument specialist or audiologist ever used myPhonak to set up your hearing aids?

Did they work better?

11 people in this conversation8 min readJump to latest

Dave, the MyPhonak app is just an app for your smart phone that lets you make some adjustment to your hearing aids. There a number of tweeks you can make but those fall far short of the adjustments the audiologist makes with Target, the fitting software. If you haven’t tried the MyPhonak app, it is available in the Play Store and Apple Store. So give it a shot and play with it.

I have it.
I googled it. Phonak pro came up. The only thing talked about was setting up wirelessly using myPhonak!

MyPhonak only makes fleeting adjustments (and has very, very limited functionality). As pointed out above, your audiologist can have a look at what you are (repeatedly) doing with it to adjust how your are programmed (more permanently). To really tweak your HAs as you like them (as I highly recommend) you can do this yourself, using a PC, Noahlink and Target software. I almost never use the app anymore.

Dave, I think MyPhonak is only used in the connection between your hearing aids and your Audiologists Target Software. The adjustments are made in Target, and sent to you P90s via the App connections.

Just wondering, have you any addition programmes added in Target? If you only have those added by the app, I’d suggest adding one or more of the following:
Music
Speech in noise
Speech in car
Comfort in echo

You can then either manually select them in the app, or scroll through them with long presses. This will help you identify what works and what doesn’t. Make notes of any changes you make to each (via sliders in the app).

Here’s my Speech in noise (L90 SP):

Screenshot_20250408_141543_myPhonak
In target, I’ve turned down all noise reduction. I find it just reduces the volume, and clarity, of the person in front of you. I’ve got beamforming quite high, but not fully focussed ahead. This definitely helps quieten the rest of the room, but I now try and face who I want to hear. It’s all baby steps, but each alteration can give an extra decibel here ad there. You can do this with all the additional programmes. Any alterations in Target will then help your overall Autosense experience (assuming your additional programmes are part of your Autosense4. Good luck.
Peter

@PeterH

Really helpful Peter

I’ve used the APP quite a bit. Some good. Some not.
I learned something new.

I thought I ran out of the number of programs I can save. Turns out I can save more

I after I run out of Calm based modified programs, I can switch to Restaurant and modify more as an example

I think you can have unlimited App created programmes.

I’m referring to Target additional programmes. Generally, they’ll be linked to their Autosense equivalent.

I just find it more useful to experiment with these, as you can select them, away from the confusion of Autosense.

I had the dispensing Audi set up Music as my startup program

Had second thoughts after a while

Back to autosense but programs were adjusted. Still couldn’t hear

So I was with Lydia Kreuk for 4 years! She was my guardian angel and a masterful audi.

When she sold her business I found another. Peel Audiology was recommended to me. I was a loyal customer and stayed for 8 years. But my hearing got worse. They provided my second set of Phonaks. Somehow I couldn’t hear behind…After 3 bad scares on construction sites I left them. They had been sold to a massive distribution company
I found CVA. He worked magic replacing my hearing aids early. Got me Paradise P90R’s. That was a miracle

Shouldn’t it be easy to get hearing aids set up?

Shouldn’t it be even easier to replace hearing aids with new hearing aids from the same manufacturer?

I’m fishing here…I’ve used hearing aids for over 20 years. !/2 of that time has been H*ll.

Get Target here on the forum, get Noahlink wireless from EBay or Amazon, listen to the free courses on how to program Phonak aids on Audiology online and away you go. You can actually get Target and view the Audiology online courses before investing in the Norahlink wireless if you just want to play with the fitting software to see how it works.

In reply to @DaveL

I think that being an audiologist is not necessarily the easiest job out there, and it takes a lot of empathy and talent to really succeed at being one. I remember when I was given my first pair of receiver-in-canal Siemens Signia: shockingly crisp and clear sound, lots of stuff I could never hear before, and that was about 18 years ago. Then I moved from Italy to the Netherlands and it’s been a lot more difficult to even get the right hearing aids fitted, except for the last audiologist that fitted my latest Signia Pure 4 years ago. I can easily understand how your experience must have been, especially if your hearing also got worse (it got worse for me too). I agree with the recommendation to try and get the Target software and check out audiologyonline. I could grab the NoahLink Wireless 2 on AliExpress for a reasonable price and started playing around a bit (very cautiously for the time being). I think the ability to go beyond the MyPhonak app features is definitely a plus.

@rafko74 said:

I think that being an audiologist is not necessarily the easiest job out there, and it takes a lot of empathy and talent to really succeed at being one.

I must be lucky, my Audi is a certified one regulated by the professional association, and at one point I used the app to make special programs to fine tune some high frequencies, showed that to her and she then used Target to fine tune my Ha’s, got it right first time around. I normally use the TV link for listening, but made a TV program so that I can listen to the TV at the same time as my wife and at her volume level (somewhat low) so the app does help a lot.

I’m impressed with the myPhonak changes.

The APP is much better now.

I’m particularly impressed that Phonakhas continued to support old Audeo Paradise P90 owners like myself. Thanks PhonakK

In reply to @PeterH

So PeterH, does this mean that if you pop into a pub or dine out, you’d have your cell phone and myPhonak app launched, with the Noise Reduction custom setting as pictured here?

I totally agree that while Noise Reduction can help dampen down things like screaming fire trucks or super loud live music, it also REDUCES volume of the common human speech frequencies, making it a constant balancing act for me to either leave my Phonak Lumity Life aids in “default”, put them into “Speech in Loud Noise”, and/or choose one of those programs and manually raise/lower volume.

I just re-installed myPhonak app onto my Android phone today. So I have re-familiarize myself with the included settings as well as create some new ones. I see this app as being like donut sprinkles added to the audi’s initial setup in Target. Not HUGELY dramatic, but hey, even a or two here and there can make a difference.

@1Bluejay
Yes, I see it as this. Some of the default noise reduction settings in Speech in noise, just reduce everything. This is why I keep Automatic as an additional option, rather than default. This allows me to programme 3 or 4 individual, manually switchable programmes.

I do, however, find myself switching between these programmes to suit a situation, only to switch to another. To me, it’s not an exact science.

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