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Resound Vivia

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I recently got Resound Vivia 9 hearing aids, and while I am generally pleased with them in the normal program, the so-called hearing-in-noise program doesn’t work at all for me. It just mutes everything and doesn’t pick out speech like it is supposed to do. I am wondering if this is a general impression or possibly the way mine are programmed. I had tried the Signia Pure Charge and Go, and they were great in noisy environments, but I ended up exchanging them because of a defect –a static noise in the left ear that my brain started reproducing on its own. The audiologist recommended the ReSound because they are good at filtering noise–which they are. But I am frustrated at the lack of hearing speech clearly in noisy environments.

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You need to return to the audiologist and share what you shared here. I don’t think your Vivias were properly programmed for Hear in Noise. The Vivias are indeed reputed to be good at this, but they’ll only be good if the program was set right.

Let us know how the adjustments turn out. I’ve got the Costco version of the Vivia (Jabra Enhance Pro 30) and while the “Hear in noise” program knocks out a lot of background noise picking up someone speaking to me from 2 ft away is unsatisfactory - problematical at best. I’m not convinced my fitter at Costco knows how to set these up. Your experience will be helpful.

I’ve been wearing the vivia 9’s for about 10 mos and used the HIN program yesterday morning at a diner during breakfast.. and it worked well.. I agree with all above programming issue

Thank you for that. I tried mine again at a party and they picked up voices behind me more clearly than those of the people I was trying to talk to. My audiologist told me that there is no way to control direction in the setting. Is that correct?

HIN program doesn’t have speech clarity.. did you mean speech focus?? when I use SF it increases volume of everything.. also when I use the NF i have to increase my volume a couple clicks

Maybe something is wrong with my app. The “” program that my audiologist set up is titled “Hearing in Noise” and it has two options: Noise filter and speech clarity.

I just have to ask: did none of you have problems with wind noise? I had to return mine because the wind noise was unbearably loud when the wind noise suppression was turned off. And when it was active (I tried different levels), the Vivia simply turned down the entire amplification extremely far instead of just filtering out the wind. Maybe it’s just because one of my ears is damaged and the other is perfect, but as soon as the wind picked up, I felt like I was underwater on one side. I don’t have this problem at all with the Oticon Intent and Bernafon Encata. I would love to use the Vivia because of its size…

In reply to @penn

Penn.. I have 3 prog. #1 is All-Around I have Noise Filter or Speech Clarity that I can turn on .. prog2 title is Hear In Noise I have Noise Filter.. Speech Focus .. and Hear Everyone.. prog 3 is Outdoor .. and I have Noise Filter and Speech Clarity options.. also on your app on all programs you can click on Sound Enhancer at bottom my settings on HIN prog. is NR is Considerable .. SF is Narrow.. and Wind Noise is Strong

In reply to @Coco07

I don’t have a wind problem with the Vivias–maybe because I don’t wear them in a lot of wind, but it does sound like a problem that is similar to mine: when you use a feature that is supposed to filter noise, it just reduces the volume overall.

In reply to @Ureout

I am seeing the audiologist next week. I will ask about the speech focus in my HIN program. When I complained to them a while ago that the HIN program couldn’t seem to differentiate between voices in front of me and voices behind me (that I wanted filtered out.) They told me that the HIN program doesn’t have direction, so I had to choose between directional control and AI. They set up a separate program that focuses on sounds in front of me, but that one doesn’t have AI assistance to pick out voices. But your speech focus setting makes me think that they might be missing something.

Yes, I tried everything (including in SmartFit). It seems that Resound simply uses a different type of wind-noise suppression than other manufacturers — more like: “If there’s wind, we’ll just turn everything off so the wind can’t bother you anymore.” That’s really unfortunate, because with unilateral fitting it becomes extremely noticeable. As I said, this is not the case with the Oticon Intent: even with headwind on a bicycle, amplification still works effectively while wind noise is efficiently suppressed.

Of course, it could also be due to the microphone placement, which is openly facing forward on the Vivia, while the Intent has two small slits on the left and right (which might already eliminate much of the unwanted noise). A real shame, because the sound and the casing are extremely good on Vivia :confused:

In reply to @penn

yes as I posted above when I turn on NF i increase my volume a couple clicks.. I use NF when I’m out playing pickleball and softball and I use the Outdoor Prog. with nosie filter .. there is a lot of surrounding noise on other courts and fields.. It definitely helps me a lot.. and my Noise Reduction in the Sound Enhancer is set to strong and Speech Focus is set to Medium Wind Noise Strong

In reply to @Coco07

well I’m in Fla. and it’s usually breezy/windy and I drive around mostly in my golf cart which is wide open to the wind and I vary seldom ever hear the crackling in my ’s and can easily hear someone right next to me in my cart

Yes, but it’s not really the point that you have to turn up the volume to compensate for wind-noise suppression (and I don’t have to do that with the Intent or Encata either). I think the major difference in our perception is that you have two hearing aids, while I only have one — with one ear being roughly comparable to your and the other ear having no hearing loss up to 18 kHz (0–5 ). That’s also why I don’t want to use filters, because they create extreme asymmetry — I only listen with the music program to hear as much as possible and to have as few filters active as possible.

I do understand your point, of course, and that would certainly help if both ears were affected :smiley:

Hi Penn, Thank you for posting. I have just had the same experience with my new Resound Vivas. Can I please ask if you have found a solution to the problem.

Thanks,

Karen

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