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Using Roger On 3 and isue in table function use

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Have been using the Roger On 3 for a few weeks now. Generally very pleased with it. The case is very poor, the replacement is amazingly expensive if you need to get a new one, it doesn’t stay shut and a real pain using the stand function.

Using it with my wife I have been in the position, once, that I could hear her clearly, with a lot of background noise, but she couldn’t hear me!

But using it in the table mode once I had a issue. Every now and then it cut out and my app for the aids switched over to Bluetooth and mic then back the Roger. Its never done this in only in table use and apart form that worked in the table mode very well. Is this something to be expected? I an using a Samsung 26Ulta with the aids and Naida M70_SP aids

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If the switched over to then the phone or some other connected device was trying to send audio, even if it was silent. Like looking at web page with a video ad playing, even if it doesn’t play audio to go with the video, it will often grab your ears. The Apple App Store does this. Some of the news sites do it, too. If it is short in duration, maybe notifications from an app?

WH

Thanks for reply but I fear I am not to clear as to what switched over to BTis. It may I have no idea but what’s confused me is its only happened when using it in table mode never when in pointing with my wife when used for as long as it was in table mode.

I don’t believe that the mode the mic is operating in has any effect on what happens if a bt connection is requested. The mic broadcasts into space, there isn’t a connection. The do not know what mode the mic is using. The phone wouldn’t be involved at all if, for example, an iPad mini were making the connection.

WH

Edited

In reply to @John30

I had the very same issue about 2 months ago when I started to use the Infinio with the Roger device. As @WhiteHat says it’s nothing to do with the Roger but it’s because the phone is broadcasting in bluetooth in a way known as “ghost streaming”. To fix this I did 2 things, following advice that I discovered from forum searching:

  1. Disable iPhone notification sounds (the closest thing to a global switch)

There is no single global toggle on iPhone, but the combination below effectively silences all system sounds that trigger Bluetooth streaming.

Settings → Sounds & Haptics

Turn OFF:

• Keyboard Clicks
• Lock Sound
• Haptics (optional but often necessary)
• System Haptics
• Vibration (optional)

Settings → Notifications

For each app that doesn’t need sound:

• Tap the app

Turn off all iPhone system sounds (Settings → Sounds & Haptics → disable Keyboard Clicks, Lock Sound, System Haptics; and turn off “Sounds” for notifications in each app).

Or for android:

Turn off notification sounds — either globally using Do Not Disturb or per‑app by disabling “Play sound”

  • Disable system sounds such as touch sounds, lock sounds, keyboard sounds, charging sounds, and vibration-for-touch.
  • Turn off “Media audio” for the hearing aids in Bluetooth settings so Android can’t route app audio to them.After doing these, the hearing aids stop jumping into Bluetooth mode unexpectedly.

Then, for either Android or iPhone:

  1. Completely unpair and re-pair the iPhone, hearing aids, and Roger device in the correct order. After doing both, the iPhone or Android device stops opening the audio channel and the hearing aids stay in AutoSense or Roger mode as expected.

Sort of related. Now that I have the Spheres, I’m wondering if the ais can or do stay in Spheric noise when also streaming from Roger On?

@LawyerFL said:

or do stay in Spheric noise when also streaming from Roger On?

No, can’t use spherical mode with any streaming.

Hoping next gen has spherical tech built into Roger.

WH

Yes. This is correct. It’s either Spheric mode or RogerDirect mode. I had thought there was some tie up between the 2, in that the Roger would inform the Spheric mode of the nature of the signal, which would enhance the Spheric mode. But this is not the case.

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