Skip to content
HearingTracker
Log in

Strange tone occurring with brand-new Oticon Intent 1 Minirite-r

6 replies179 viewsLast reply

Link to this topic
Reply
Edited

I had and unknow signal from my old Oticon Opn S1. They were getting old, 7 years, and started a peculiar beep which I questioned in a topic posted here several months ago. Nobody could positively identify and several of course suggested I contact my supplier. Unhappy with supplied so contacted and new ones fitted about a month ago. My audiologist never hears what I described with my old ones and darned if I do not have the same problem with my new ones - immediately not after 7 years. Have sent her a note asking if she has heard this one but have yet to hear.

The noise I am getting is best described as a Klunk ending with a simple tone and fades in aboujt 1 second. This is not a beep, a single tone used to tell me I am midway with the volume adjustment, or the multiple beeps used for other purposes and note a verbal explanation such as this is Program Two, or the series of tone such as when you put on or shutdown. A weak batter is very clearly understood by a verbal warning.

I rear my audiologist , relatively new handling Oticon’s and very young will not be able to even research without hearing the sound which is load and occurs about five times a day - it certainly wakes you up. Therefore am posting this group which seems to have much broader experience.

Ed

3 people in this conversation3 min readJump to latest
Edited

You mentioned about five times per day. Is there any correlation with activity? Are the aids paired to your phone? Does the sound happen if you remove the pairing? You could try that for a day to see if the sound vanishes. What phone do you have? Is it possible the sound it being generated by an app on your phone?

Finally, in the fitting software, there are settings to disable the hearing aids playing sounds that the hearing aids themselves generate. You might be able to work with your audiologist to systematically disable those.

Do you continuing hearing this sound if you take a long break from your aids? I’m questioning whether it might be an internal body sound given it has occurred across two pairs of devices.

Alternatively, have you tried a different brand of aids and had the same problem?

In reply to @bpeckham

I do keep Bluetooth on so that I can hear with my aids music and voice from my IPAD. Never have had the iPad on when I hear this sound. As for phone, I have my aids with program 2 set for t-coil connation to my land line. I have to turn in on when I have a call, off when I finish if I want to contiinue to heardd anything. I do not have cell phone.
If my audiologist comes up with no ideas I certainly will ask her if I can disable but of courswe need the beeps for volume and certainly the verbal response to battery state and program active

Got it. So no cell phone, but your hearing aids are paired and connected with the iPad, which is similar in many ways to a cell phone.

It may be inconvenient, but you might consider unpairing the hearing aids for a day (or turn off iPad Bluetooth for a day) to see if the sound vanishes. Do this a couple of times, and you should be able to determine if the iPad is the source (you hear the sound only when connected to the iPad) or something else is the source (you hear the sound even when not connected to the iPad).

I don’t have an iPad, but there may be some other forum members who can talk through the steps of turning off Bluetooth (probably easier) or unpairing (probably harder).

Have yet to figure out how to review all responses but want you all to know that the suggestion that I check out any Blue Tube interference. I have turned of for two days and not hurd the strange “klunk” with clear tone very short following. Have not heard from the audiologist again on this subject but do have an appointment the 18th.

Ed

Is the klunk sound coming from a connected device? Check through all of your notification sounds on devices you might connect to with your devices.

Related discussions