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Silicon ear piece wax guard problem

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My new Phonak Sphere hearing aids are great and so is the softer silicon ear piece. However, I have a problem changing on my ear piece. In the past the wax guards in my ear pieces were easy to replace. The new ear pieces force the user to tug the wire out of the ear piece to replace the wax guards. Since I got them I had changed the wax guards and breaking the wire connecting the hearing aid and the wax guards. My audiologist agrees, who has to replace the wire, that the design is flawed and that tugging can easily break the wire. After the second time I did it I have thought about getting something to help me replace wax guards. Creatively I thought that a small needle nose jewelry pliers might work. I tested one carefully which did allow me to remove the wire from the ear pieces, but I still fear it may be too much. My question then is has anyone found a tool that will help you remove the wire’s plug easily?

Thank you for reading my post and offering suggestions.

I had issues too. I took a brush from my cleaning kit. I tapered the end. I used it to push the power receiver out of the ear piece. That solved removing the receiver with the in place.

DaveL

My Oticon kit includes a double-ended tool for this, with a thin blunt tip for pushing on the receiver tip (with or without filter in place) to remove from the molds and a larger hollow tip with a groove to prevent damaging the wire when inserting. I don't know if this was standard issue or something my helpful added. I can also replace the without removing the molds if preferred.

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