Costco Hearing Aids ARE NOT LOCKED! except KS5/KS6

Thanks a lot for this info!

Thanks for this info!

@pvc said:

Every time someone has a programming problem with a Costco hearing aid, this locked hearing aid issue keeps coming up, over, and over, and over.

GN ReSound is the only manufacturer that used a Costco-business-model of locking Costco/Kirkland brand Hearing Aids/HAs to a Costco version of their Aventa fitting software, and that was only for the Kirkland Signature5 and Kirkland Signature6 (KS5 and KS6). The not-locked Costco Phonak Brios always had the ability to be programmed with the normal version of Target fitting software

However, beginning with the Kirkland Signature 7/KS7 Costco has switched away from GN ReSound to using Rexton as the KS manufacturer. Therefore the KS7s can now be programmed with the normal version of Connexx fitting software.

From this point forward Costco has never again used a locked version of the fitting software. I guess they learned their lesson. The used KS5 and KS6 became worthless bricks unless you were a Costco member and demanded that Costco program them for you.

Now can we put this issue to rest?

Great explanation! It’s good to see clarity on this topic, especially since the locked hearing aid software has been a frustration for many people. It’s reassuring that Costco seems to have learned from this and moved toward more flexible solutions with Rexton and Connexx for the later models. Hopefully, this clears up some confusion for others who are facing similar issues. Thanks for sharing this!

This an old 3 year old thread! that was discussing even older models from yesteryear, there’s no confusion, actually it wasn’t just ReSound but also older models before that, all to old now to be bringing this up…