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International purchase - Buyhear, HearStore, Hearing Central, Ebay, Which one is better?

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Hello There

I am strongly considering buying hearing aids for my mother through the online store. It generates me fear given that this purchase is an investment and I want to be successful so that my mother feels satisfied. Unfortunately I have had a bad experience buying a cell phone through ebay, living in Peru makes it difficult for me to return the pack quickly and to assume the cost of shipping goes out of my budget. However, the price difference in hearing aid is quite high, buying a pair of signia Nx or Oticon Opn costs me USD 2’500 more in Peru than if I buy it online. The issue of future calibrations that my mom will need stops me a bit too, although i am looking for some information and if I study more I think I could do calibration myself, here in Lima, an audilogist charges 20% of the hearing aid’s value market to do calibration in 3 sessions, i think it is expensive, the signia software seems friendly to me.

I have visited HearStore, Buyhear and Ebay. Have you had experience buying on those sites? have you had problems with international shipping? how guarantee works when it is an international sale? It wolud be great if you give me some tips. Thanks

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Maybe say can learn rather than should learn. However, that would lower cost than the local expense.

A lot of aids are used aids on ebay and warranty is very iffy. Make sure the seller can support warranty repairs.

Buyhear and audiomatrics certainly can support warranty. Either can also sell you the programming device or it can be purchased on Alibaba. If you go that route, look in the area for info. It can be a bit involved to get the right equipment and software.

Oticon states on their website that they will not honor manufacturer’s warranty if not sold through one of their authorized distributors.

Edited

Some online seller like Audiometrix may also have a brick and mortar store although they sell online as well. As just ask them if they’re authorized dealers or not and how they’ll handle warranty service. I know of forum members here who got warranty service for Oticon opn from buyhear just fine.

In reply to @jvmalca

@jvmalca said:

Yes, I am interested on buying the noahlink wireless device, but I have not found it yet. I have ready searched on eBay, Amazon, hear store and nothing.

Audiometrix is selling the original HiPro for a very good price. Go to the online sellers section of this forum to find that thread. It’s not wireless like the Noahlink but it’ll do the job just fine.

Finally, Buyhear have answered me, Joel is giving me the sale service because he speaks spanish and for me it is more easy writing in my mother tongue. i hope we got a deal soon.

In reply to @jvmalca

They said you are not able to wireless program Signia Nx with Noahlink wireless? Maybe it’s too new for everyone to know. It is wirelessly programmable only with NoahLink wireless.

See this link (unavailable).

Well yes I suppose. Some forums say something along the lines of ‘this thread moved…’. Knowing that would be helpful if the thread were to be magically moved by the ghost in the machine.

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