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Hansaton sound hd hearing aids won't connect to Noahlink wireless

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Running Connexx Eight/ Hansafit 8.3 software using a Noahlink wireless controller. Trying to
connect to a pair of Hansaton hearing aids. Says non detected. I pulled the batteries out then in, waited the 10-20 seconds then tried to connect. Noahlink shows running properly in my Windows 10 system. Hearing aids I believe are a sound hd 5 which show blue tooth capable. Any ideas?

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Well, I’m not totally sure we have identified the problem correctly because I don’t know much about Hansaton Sound HD hearing aids. Maybe we should look around for more specs.

Where is it? Maybe Google Translate will help translate snippets.

Can’t get in here.

c1

Scroll down to the bottom of this French Site4 and Read about uDirect3. Recent hearing aids with Bluetooth Low Energy () connect to iPhones with (Made For iPhone) technology. This allows them to not have an intermediate device that you wear around your neck. I think Hansaton uses uDirect3 as a hang-around-your-neck device so I don’t see any evidence of BLE capabilities.

@bobm07921 said:

I’m not certain, but I believe the hansafit was for when hansaton was using siemens tech. They are now unitron based

If you decide to use mini Pro with cables, then the cables will need to be CS44a for Phonak/Unitron and not standard CS44 cables. Also since we can’t find much documentation on your hearing aids, try looking for cable connection instructions inside the fitting software. Sometimes you need other connectors in addition to the cable.

Look at your hearing aids with magnification or a macro camera/cellphone in the sunlight. Does it have a tiny 4-pin male connection for a cable?

I rewrote this last section about NoahLink Wireless to try making it more clear;
How to choose a programming device to Program Your Hearing Aids [DIY]

Download Scout 3.5. It has a Guides folder. There it specifies the programming devices you can use. Noahlink Wireless is not one of them. NOAHlink is not Noahlink Wireless!;

c1

You can use File / Software Updates to Get, Save, and or Install Scout 3.6 to add Sound SHD instruments.

Oh, it also has a handy fitting guide.

Thanks for all the info guys, it does have a small round male connector for programing. I will keep you posted.

Using Mini pro, 34A cables and Scout 3.6, I was able to connect to my hearing aids and lower the gain down on all programs. Thanks for all your help. I think I will take some training courses before I mess with them any more then that. Seems to have helped already though.

Yes, the cables were CS44a cables. Nice to be able to make a minor adjustment without sending my hearing aids in to Audicus for reprogramming. Usually a 7-10 day turn around.

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