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Costco ReSound Vida (Product Information)

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I got the Vida 8 from Costco 3 weeks ago and I will have to say that the entire experience from the hearing test to the two week follow was excellent. I am a first time user so am completely satisfied .
I believe that the difference between the Vida 7 and the Vida 8 is that the Vida 8 has the benefit of adding the rechargeable battery option and the Vida 7 does not.

I didn’t think things got hijacked. Started a new thread with more succinct questions and getting most helpful replies. I am grateful for all you do to contribute to this amazing forum. Many thanks!

I’ve worn aids for about 20 years. My most recent pair are the subject units (VA862-DRW) with the iPhone connectivity for streaming and control. They work well.

I’ve had a quirk for the 6+ months I’ve had them. The Costco specialist and I both think it is a figment of my imagination, but I’m starting to doubt myself.

I do not stream from our television. After 4 or 5 minutes of television, the gain SEEMS to drop, to the point that I have to increase set volume to the extent that my wife says it has become very uncomfortable to her. I can leave the room and our face-to-face levels return to normal in a minute or 5.

Does anyone have any thought what might be happening?

Aside, the television is a Samsung 4k model 6300, about 3 years old. It does have Bluetooth functionality, but we don’t use it for anything.

Thoughts? Am I crazy?

Is it possible the hearing aids are recognizing an environment and switching to the settings for that environment, but the settings for that environment are not set correctly? Two possibilities would be that it thinks the TV is music, or noise.

Can you have your pro review each automatic environment and see if one of them is suspect. If all look ok then you may have to test each one by inducing the hearing aids to change to each environment (play music, play party sounds, etc.).

I should have mentioned that we (Pro and I) initially wondered about this. I have no settings for environments, and have auto-environment turned off in the iOS app. It’s AS IF, but they’re neither that smart/stupid, it says “that Samsung TV is bad, you should not be watching it”. BUT, the TV is connected via optical to an older HT receiver (we like it for movies) and that is reduced in my aids also.

I guess my next step is to try a streamer and see how that is, but $250.00 is a little high for an experiment. Also would need an optical splitter, but they are inexpensive. Perhaps I can rent? I hate returning things for my stupidity.

Thanks!

@gbynum said:

I have no settings for environments

I don’t know about the ReSound Vida’s (or use of the Smart 3D app on the iPhone) but for the Quattro’s and Android, the user has no direct control over “automatic” (autosensing) parameters for noise reduction and relative volume. These are presets adjusted by your provider in conjunction with feedback from you. If you go to manual control in the Smart 3D app, then you have freedom to adjust noise reduction and external mic volume. But if you have a rapid environmental change, e.g. loud noise, no speech present to soft sound environment with speech present, the rapid switch can cause a several second delay in adjustment to the new environment under certain circumstances.

Not sure if I found the best past post on the topic of autosensing and noise reduction, relative environments but for each difference in autosense programming (forget whether it’s noise reduction or sound volume), it can take an additional second to adjust - so if there’s a 5 dB difference between autosensing environment levels, it will take up to 5 secs to adjust etc. If you search on previous Quattro posts by me, you might find a precise reference to a ReSound Audiology Online course that discusses this behavior.

https://forum.hearingtracker.com/t/gn-hearing-introduces-resound-linx-quattro/37562/221?u=jim_lewis (member archive)

Thanks. I discussed this with my pro; he says he remains stumped. We have 3 television sets in the house; it only occurs on the Samsung. It occurs whether or not I use the optical out to my home theater receiver. It ACTS, but that is impossible, right, like the samsung says “lower your gain”.

I’m toying with a streamer, but otherwise, will live with it.

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