Costco Kirkland Signature 9.0 (Product Information)

I’ve gotten a copy of my new hearing text chart with my KS9s but I can’t seem to drag the lines on my old one on Hearing Tracker to conform to the new chart. Is there an “Edit” button somewhere that has to be clicked first?

@NateS said:

I thought I understood her to say that I could only have 3 manuals, and that Mute, which I requested, counted as one of the three. Hmmm. I will have to double-check the next time I see her.

That is three manuals - Automatic isn’t manual. And streaming happens on top of the three manuals.

Delete your old audiogram, go from there.

Yesterday, I went to Costco for a pre-scheduled appointment for the first time since getting the NoahLink and the app to program my own KS9s. I was concerned that they might not be able to read my aids anymore, but their Target software found them just fine. All I did was have my guy at Costco read my aids and save it as a setting, so that I have an off–premises programming failsafe. Happy that we co-exist in both home-programming and Costco programming worlds. Interesting that Costco is using Phonak Target 6.0.1 and I am using 6.1.5.

My fitter also said that they regularly get firmware upgrades coming through, but they don’t make a big deal about it. Essentially, it’s the “walk in, sit down, and get a notice that there’s a firmware upgrade on screen and give it to the client” kind of a thing. So, at some point, we will probably get the 2.0 firmware for the KS9s. Probably when they get around to updating software at all the Costcos.

As Nate said - shhh.

The biggest part of the problem with Costco (or anyone trying to fit you) is they are doing it in their controlled environment. As soon as you get into your aural environment, you can hear all the things that are wrong. In my neck of the woods, it takes 2 to 3 weeks to get an appointment. Then you go through the process again, having to live with solutions that are never “there” all the way. I am delighted to be able to have control of my own health. In one hour, I corrected all the problems that took two months to miss solutions for. Thankfully there are people who make this software available to us so we CAN make things right. They should be encouraging us.

@uburoibob said:

My fitter also said that they regularly get firmware upgrades coming through, but they don’t make a big deal about it. Essentially, it’s the “walk in, sit down, and get a notice that there’s a firmware upgrade on screen and give it to the client” kind of a thing. So, at some point, we will probably get the 2.0 firmware for the KS9s. Probably when they get around to updating software at all the Costcos.

Odds are the KS9 aids will not get this 2.0 update. Your version of Target has it now and your aids don’t recognize needing the update.
I hope I am wrong about this.

@Raudrive said:

Your version of Target has it now and your aids don’t recognize needing the update.

Actually, it prompted me. I didn’t do it because I have no support mechanism if I get in over my head. I also think I need to take the software to 6.1.6 for the firmware if I recall the prompt correctly. I started to do that, but there was a screen prompting me for my license (though it didn’t seem mandatory). Treading cautiously with this…

Your support mechanism could be “My hearing aids don’t work. I’m bringing them in under warranty.” If that doesn’t work, if you’re still within 6 months, you could just ask for a refund. When I got mine I didn’t see any exclusions for self programming. Heck for 2 years with the loss and damage warranty you could toss them in the trash and go ask for a new pair.

This almost pushes me to get the Noahlink Wireless and try this with my wife’s aids. Decisions decisions.

I am not SURE I can upgrade to 2.0. Just that there was a prompt that mentioned it in conjunction with an upgrade to 6.1.6. Just want to make that clear.

So, NO on the firmware upgrade. I went right to the point of upgrading firmware, and it told me I have the latest version. Next, I’ll try upgrading to 6.1.6 and see. I don’t know if that’s the trick, or if it’s just not gonna work with KS9 until they release it, if they do. Sorry for getting hopes up.

Marvel 2.0 Notice in News12

Firmware at latest version11

And, I just upgraded to 6.1.6 and…no firmware upgrade for the KS9s. But the upgrade in Target software worked, so there is that.

At least we know there is hope

I just attempted to update my Audiogram here to my new hearing test taken when i got my KS9s, but I don’t know whether or not I did it correctly. Had to guess at which lines to read off the printout, etc. Would very much appreciate it if anyone has the time or inclination to look at my attached printout and let me know whether or not I correctly filled out the boxes: