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Starkey Picasso i2400 and Noahlink Wireless

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I assumed that my new Starkey Picasso i2400 would connect to a NOAHlink wireless programmer.
I just connected it up, ran Inspire and it is not seeing any hearing aid.
Did I just piss away some money and have to try to sell this now? :worried:

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I have no idea. I assume you have the Starkey fitting software? If so, go in there and look to see what is required to program the Picasso i2400.

That is what I found, which prompted my post.
It suggests I would need the Surflink wireless programmer.
The Starkey Inspire software doesn’t give any information on what hearing aids it will connect to (as that depends on the programmer), and neither does the NOAHlink documentation, from what I can find.
I am hoping there is someone on the forums who has first hand knowledge.

I think I know what happened here, Originally, I had a Phonak Audeo Marvel 90 312 on trial that I ended up not liking and changed to the Picasso i2400 . The NOAHLink would have programmed the Phonak, because it is Bluetooth, but the Picasso is not.
I guess I need to sell it…

In reply to @Microfiche

You are correct that the SurfLink is wireless. I corrected my post. However, the fact that it mentions orange flex strips implies that a wired programmer would work. In the notes it lists wired programmers. MiniPro is a functional copy of a HiPro. I have used one successfully, but not with a Starkey hearing aid although I wouldn’t anticipate any issues. In the software, once you select the Picasso i2400, there should be a tab to click on that states the required equipment needed. I don’t what that tab will be labelled, but it should be there. It should list in detail which programming devices and what kinds of cables and connectors are required.

Could be a reasonable approach. I tend to shy away from proprietary approaches, but with the switch to NoahLink Wireless in most new hearing aids, it makes sense to use the cheapest option and it’s certainly cheaper (and likely more convenient) than using a wired programmer. Another factor to throw into the mix is if the SurfLink Wireless will do firmware upgrades or if a wired programmer is needed for that.

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