Widex Moment 440 RIC entrainment?

Thank you for your answer!

To answer your questions about about trying other brands: I’ve tried Phonak Paradise P90, did not like the sound, kind of artificial for me. Oticon More is more expensive than Widex, and I have to take that into consideration as well, plus for some reason they don’t have it in my city yet… I did not try Signia, I’ll admit.

The reason I went with Widex is because I have been using them for a very long time, since I was 7 (I’m 31 now) and it is the only brand that has fast service if the hearing aids need repairing.

I would have loved to try other brands but my issue is also with the audiologists, I have yet to find someone who can adjust the hearing aids properly, not to mention that I never had a REM done.

Unfortunately for me I already signed the contract for these hearing aids and I am stuck with them, maybe I’ll try to talk to at least see if the evokes have the same issue but first I’ll have to see if the moments can be adjusted first, for some reason with the custom molds they sound worse, more screechy and distorted than with the silicone dome.

I’ll try to ask my audi to see if there’s a problem eith any of the things you have mentioned, and hope that something will work. I was also wondering if maybe I need a power receiver but I was told that an M receiver is enough.

I get that you have signed a contract, but most states have a 30-45 day cancellation period. Also, Signia has one of the best services for replacing hearing aids. I work remotely with several clients and if there is an issue with a hearing aid, I call Signia and they send a replacement that I program and send to my client with a return label. In most cases you use your hearing aid until the replacement comes.

I also understand staying with Widex because that is the signal processing that your brain has become familiar with. However, with the help of a good hearing professional you should be able to make the change to a different signal processor with only mild annoyance for a couple weeks.

With all of that said, I like Widex. I just don’t like them as much as the 3 I mentioned. But they do make a quality product. If you must stay with them, don’t feel bad about it. I’m just saying that if I were in your shoes, I would try to get out of the contract and try some options that don’t feel like you are settling with problems just because you don’t feel like you have any other options.

I should also add that when you received the custom moulds or with any fit alteration it is really important for the sensogram and feedback calibration to be rerun and that the hearing aid type and vent size have been correctly selected on the screen. Not doing any of this means it’s a bit like your tyres haven’t been calibrated to the car, so your hearing settings would be saved from a previous session or with incorrect calculations leading to compromised performance.

Hello tinkyp,

This screeching sound happens in my right ear, the left aid works well. The distortion is with with the “i” sound, with police and ambulance sirens, or when I talk a bit louder. The sound is also distorted to the point that I have to struggle to understand when someone is talking (that is I only try to hear only with my right aid, the left as I said, is fine). My worse ear is the right one, but here is the problem, I still have my Unique CIC and they don’t act this way and they are also more amplified.

The custom moulds have no vent on the widex moment, but when I demoed the evoke 220 with the silicone dome I had no issue with this and I could hear in noise quite well.

I have to say that when I demoed the moments with the silicone dome I could hear some of the screeching, and it didn’t do so well in noise as the evokes but I was hoping that by adding the custom moulds the problem will be fixed.

I find it weird that the evokes seemed to have worked better though.

I’m pretty sure there is something that is not calibrated correctly or there is something faulty there.

Now I also don’t know if the moment m receiver actually covers my hearing loss properly.

I forgot to mention that the sensogram and feedback calibration was effectuated as well.

There is an option to change your sound class automatic changing speed. The standard is in the middle, then there is fast and may be a slow too. If you are in a noisy shop it may be that you are moving quickly between two sound classes such as social and party which provide different sounding acoustics. When I first got the Evokes, party sounded muffled in the background and it really emphasises speech. I preferred social and sometimes moved in to this programme but I don’t need to now. After a while I got used to it and didn’t pay attention to it anymore. It may be that you are really noticing the changes between the sound classes in certain acoustic set ups at the moment. I am pleased to hear you have made some progress. It will take a little while for you to work out how the changes are working for you, speech in noise in the 440 should be excellent and again the correct set up is critical to this. Keep notes of your progress and if necessary you can run it past the rep to check they are happy with it.

I didn’t know about the sound class speed, I’ll have to ask about that.
I’ll see how it works for the next days, I used the universal program and that where I notice the issue, with the music program it’s okay but all that background noise is louder. I did not use the social or party program but I’ll try that the next time I’m in a noisy environment. I think it also need some changes with the way voices sound, they are not clear, they sound nasal and this is more accentuated if I turn my back.
When I had the evokes I used the universal setting in noisy environment and it performed very well, the party program didn’t help, even the voices were lowered.
I think what I need now is to hear more clear, sharper. I’ll go next week and see if this can be improved. In the meantime I’ll to play with the setting, probably raising the mid and high frequencies and see how it goes.
Next week I will make and update about how things are going.

Than you so much for your information it is helpful for me.

I think you are having a similar experience to me, in being an experienced Widex user, knowing how well you can hear with previous Widex aids and then able to pick up when something isn’t right with a new set up. When you are in universal it is automatically moving between all the sound classes like party and social and what you said about being in the shop reminded me of when I first got the Evokes. In a noisy area when in universal they move automatically between sound classes such as party and social, and party (for me) made the background sound heavier-a bit like being underwater. My brain eventually got used to it. I think we both completely rely on our aids for everything (I don’t hear any speech without my Evokes) and that is why the set up is so important. I spent so much time (after losing a great fitter) not understanding why my hearing was worse and it was only through (looking back the best thing that could’ve happened) dispensers leaving and trying new set ups that eventually I got someone who knew they needed to follow the Widex set up exactly to get the right results. It still seems like your set up is a bit “off” if it sounds heavy and that speech in noise is still not so good. The vent size is critical to this. Mine was set to 1.5 and should’ve been 1. Even at .5 out the frequencies will be slightly out and mean your speech comprehension is affected along with speech in noise. It’s why every time something is changed like the mould or vent, the sensogram and feedback calibration needs redoing along with checking vent situation on screen and selection of aid/fitting type. We had a pair set up as “domes” on the screen when it should’ve been “custom slim tips”. This affects the result. Some dispensers think it doesn’t matter as they are used to fitting other aids that follow different procedures. All of these steps must be right, each one that isn’t followed takes away from the correct fitting and prescription for the wearer. I know it’s hard getting access or asking to see all this. Have in the back of your mind that if you don’t get to a position that is working great for you, you can ask for the Widex rep to check if they are happy it’s in the right set up for you. I look forward to hearing how you get on.

I could not find the software unfortunately, I’ve looked on eBay and there is only the prolink device for sale.

Really sorry to hear that, I fully appreciate how difficult it can be. Looking back I was in a way quite lucky, in that my dispenser closed at a similar point and I had to start afresh. As you have rightly requested, a new mould should have the sensogram and feedback calibration redone. I am not sure what to suggest, other than if you feel there is any way you can ask for the Widex rep to check the set up. Unfortunately sometimes the dispenser may not want this. This could be requested perhaps by email or via the receptionist if there is an easier way to do it for you. As an experienced Widex user you know how it can be and it is fair to ask for guidance if it’s still not coming together.

Check your PM ; ) …

I didn’t get any PM, don’t know why.