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I have a problem with Phonak Target : cant connect to the internet

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Hello guys , i have a problem with internet in the phonak target software , i cant connect or update anything . Thank you in advance for your help !![

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You don’t need internet access for programming your , can you confirm your able to connect your HAs no problem.
As for SSL certificate issue, I’ve seen this before, are you using a proxy or VPN?

Usually uninstall and reinstall target is the easiest way to sort most issues.

Uninstalling and installing didnt work . But the phonak 6.0 intertnet test works fine , however after the target 7.0 this issue cannot go away, as for the reason i am a specialist and i need it to program distance patients having marvel app .

Oh ok I see, could be firewall? But as this is all for remote sessions, I would suggest a quick call to Phonak support would get you up and running.

See the attached link for support.

Support | Phonak

We're here to support you with your Phonak products. If you're not finding what you’re looking for, please feel free to contact a Phonak Support Representative.

Hey it’s unfortunate you haven’t been able to find the solution your looking for.

You need to try installing and connecting with another PC/laptop, preferably using another modem, or use you phones Hotspot for internet connection, this will rule out your PC and modem/routers for the issue.
It’s gotta be something simple, I mean no-one else is having the issue and I haven’t myself.

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