Yeah you were right. What I did was created another program like the other guy said, I went 15db lower for the baseline, and that gets me to a comfortable volume with room to spare. Just annoying I have to switch programs to aquire that. My old aids I had -20db of wiggle room on the one aid because my loss isn’t balanced and that was perfect. The -10 db just isn’t enough on my one side. My old aids I could turn the volume all the way down at work because of the background noise and still communicate and hear because everyone else was raising their voices to accommodate for the noise when the carpenters are framing, cutting steel studs and wood, iron workers torquing steel beams, plumbers testing pipes with air compressors, sprinkler fitters cutting iron pipe with sawzalls, drywallers using their screwguns, the list goes on and on. I could just turn down the aids while a normal person wears ear plugs or ear muffs. It is an advantage in my opinion because I can even mute them and stream music and no one even knows if the situation is safe.
I still can’t figure out a solution to when I get an incoming text on my phone, the volume decreases a few decibels while the Bluetooth connects and alerts me. It would be nice if that didn’t happen. I like hearing my alerts but no at the expense of the volume altering upon any incoming data.