Resound One Hands Free phone calls

I’m trying to find out if I can shut it off … ever since I had the update at my audi a couple months ago 50% of the time I have to switch over to speaker phone during the call because they cant hear me… I asked audi about it and he was going to call Resound?? Is anyone else having a problem… I have a new version I phone 6 SE 2 years old

Think this might help Altho Oticon as both Resound and Oticon got an update for handsfree calls.

How to disable hands-free calling for MFI hearing aids? (Oticon More)

I’m surprised no one has reached out to Oticon support. I did and they solved the problem for me. I also received the 1.3.0 firmware update and was excited for hands free calling but quickly discovered audio call quality issues (for the person on the other end). This is a well known issue when using HAs for bluetooth 2 way audio streaming. Phonak Marvel was the first to do it (to my knowledge). I had a Marvel and I liked it but the phone calls were annoying, I felt like I always had to be in a q…

I talked to a tech person at resound about the issue of people not being able to hear me during phone conversations on my Iphone… he told me to delete the app and then clear website data/cache on safari… then re-install the app… I did this and have received about 10 calls and I made about 5 and have had no problem so far … you can use google if you need info on clearing website data