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Phonak Paradise to Oticon More 1

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In reply to @danka

@danka said:

MERRY CHRISTMAS to @Volusiano & @SpudGunner & everybody…
When the music is of good quality in TikTok or Youtube, the sound in MORE 1’s is very nice and soothing to the ears but when there is a lot of clapping or watching a basketball game on TV (with clapping), I can hear a distorted clapping with a swoosh sound. The more or louder the clapping, the more swoosh or hiss sound. Where the Audi should adjust or fine-tune? Appreciate your kind advice.

The only obvious thing I can think of is that perhaps the clapping sound is loud enough to trigger the Transient Noise Management which is designed to subdue sudden loud attack type sound burst so that you don’t get jumpy on the uncomfortably loud sounds. Have your check the screenshot below in Genie 2 and if your TNM (on the top of the page) is set to High or Medium, then turn it to Low or OFF to see if it helps.

I assume the clapping your hear, or watching a basketball game on TV with clapping, it’s sound coming from your external TV speakers and not streaming audio content from the source directly to your via Bluetooth streaming, right? I think (but I’m not 100% sure) that TNM only applies to the mics on the HAs picking up the ambient environmental sounds, and it doesn’t suppress when streaming audio contents. But maybe it does, although I’ve never experienced it in streaming audio before, only when listening live, like hearing the ball pop subdued when playing tennis, or hearing a sudden suppression of a wrench dropped on the hard floor. You can certainly try clapping your own hands loudly to see if you can feel this noise suppression triggered or not.

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@Volusiano: Thank you, and Merry Christmas.

I had composed a post, but no sense posting it now, as it says Exactly what yours says … Exactly!

In reply to @SpudGunner

Reducing that issue can be one of the many benefits that are often gained by . Localisation is smeared when balance between the ears changes by frequency.

You need to try it to see. A lot of stuff goes on between those few points in your pure tone or in situ beeps.

Yes it’s still only a fit to a target from which fine tuning is almost a given but you need to try it and see really. Of course a poor professional may conduct a poor REM too.

I’m another Phonak to More 1 convert.

Went from looking at where to buy Roger On to not needing to think of such a purchase.

In reply to @SpudGunner

Another possibility could be the expertise of the fitter. I have had real word recognition issues and thought I needed more help than hearing aids. My latest test from a very careful audiologist was followed by a medical otologist visit. He is convinced properly adjusted aids would help. The latest test showed much higher word recognition scores. I have an appointment late next month with the audiologist to see if she can adjust my Rexton KS8 or if I need new aids.

@SteveCh ,@prodigyplace : Not sure why you’re responding to me - all I did was to post one of my silly Laurel and Hardy Exactly! posts to acknowledge another outstanding explanation by @Volusiano! I don’t have any issues with my More1s, other than I wish they used disposable batteries (and even that is fading since :canada: VAC :canada: provided me with a new Oticon™️ brand SmartCharger ®️.)

Edited

@psternklar: Merry Christmas :santa:t3:! I hope
That your Oticon™️ brand More1 hearing aids are still giving you satisfactory service!

I’m “hollerin’ you up” (as Grandma SpudGunner used to say) to tell you that - if, like me, you had any anxieties about getting caught with dead rechargeable devices - please check out the Oticon™️ brand SmartCharger®️, by Oticon … I’m a hard sell, but when I throw my genuine Oticon™️ SmartCharger®️ into my field pouch, I’m not going to be caught with my amps down, so to speak :joy:.

The genuine and original Oticon™️ brand SmartCharger®️, by Oticon has proven to be a game changer for me!

In reply to @matt_herold

I’m a Oticon fan as well. I’ve been wearing OPNs for the last 6 yrs. I just starting trying the More 1’s. Oticon is having some real problems with Bluetooth right now. It’s my understanding they changed the platform to a low energy bluetooth. Lots of problems with disconnecting from my iPhone and it’s not just me. But an email to my dr. Said they do have a fix but it can’t be done at the audiologists office. Corrupts the hearing aid. Has to be sent to Oticon to be done by hardwire. Has to do with the iPhone iOS 16 update. I also hear some garble with speech occasionally which is very frustrating. No issues with the OPN. But I have to admit Oticon is very aggressive with sound. I have mild to severe hearing loss.

In reply to @pegkay9

That is a known problem if your are on firmware 1.4.0. You can check your firmware version in the Oticon ON app. If you are on firmware 1.3.0, 1.4, or 1.4.1 it should be working fine now (and may indicate a particular issue with your pair of Mores)

In reply to @pegkay9

I have worn Oticon aids for over 12 years. I now have the More1 aids with firmware 1.4. and I am not having any real issues with connectivity. My aids were updated a little over a week ago and I haven’t seen any disconnects or streaming issues. Now as a side note I don’t use the ON app at all with my iPhone 13.

Edited

In reply to @pegkay9

@pegkay9 said:

But an email to my dr. Said they do have a fix but it can’t be done at the audiologists office. Corrupts the hearing aid. Has to be sent to Oticon to be done by hardwire. Has to do with the iPhone iOS 16 update.

@Volusiano, @e1405 , @cvkemp and other knowledgeable Members … is the quoted text to be believed or not? Some of the most recent posts have got me to wondering … Pls advise.

It resonates with what I read here. The 1.4.1 firmware fixed the bluetooth issue but it came with the risk of bricking the hearing aids. Last I heard Oticon was still working on a definite fix…

Happy New Year, @SpudGunner! Happy New Year everyone!

Edited

In reply to @SpudGunner

As far as the process of updating the firmware in general, usually you see most mfgs telling people not to disconnect from power while the firmware is being updated, because an interruption in the process can corrupt the new firmware, and if there’s no backup of the old firmware to resort back to because memory space has to be cleared out by removing the old firmware to host the new firmware, then the device would be bricked if the new firmware installation is aborted half way through, and the old firmware was already cleared out to make room for the new firmware.

That was part of the reason why the earlier OPN and OPN S had to get their firmware update done via the wired interface through the HiPro or miniProd clone, to minimize the chance of a wireless firmware update to go wrong because wireless updates can be much more easily interfered and interrupted compare to a wired update.

However, with the More now only supporting the NoahLink Wireless and not the older wired interfaces anymore, one would think that it should not be as easy to brick the More from a wireless firmware update. One would have to deduce that the More contains enough memory space to keep the old firmware version around as a spare so that it can be restored to if the new wireless firmware update is unsuccessful.

So it’s very weird to hear that a More firmware update can be bricked. However, we don’t really know the specifics of how firmware update process is designed around the More, so maybe there is some kind of Achilles heel in this process. Or maybe the interim fix requires fixing some part of the hardware that the engineers has not been able to come up with firmware codes to access yet (can simply be not done or not verified yet), hence it requires the factory to access more directly via a wired interface to fix for now, until they can get the firmware code to do the same thing successfully later.

I am wondering what is different about the firmware that Oticon provided to the , my firmware shows as 1.4., I have only on issue and it doesn’t effect me because I don’t use the app. When the app is installed on the phone and when connected to TV Adapter the app will disconnect from the aids but the aids are connected to the phone and the TV adapter. I also find that without the app my phone and aids use less of the battery life.

I have OPN aids with the TVA adapter. Thanks to the great info on this thread, I am planning to upgrade to the More1 aids. Will my adapter work with them?

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