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Oticon Standard charger

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Well, I did it. After 2 years of use I left my Oticon More charger in a hotel room.

When I noticed I called but housekeeping didn’t turn it in. I’ll call back tomorrow and give the room and location info.

Here’s hoping.

What’s my best plan B??

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I remember usually major brand come with a 3 year warranty and loss coverage. If it’s accidentally destroyed or lost, you can replace them for a nominal fee ($300 or something like that). But it was cut and dry when HAs still use disposable batteries. For rechargeable kinds, I don’t know if the charger is factored into the loss coverage or not because it is an integral part of the whole system.

Give your a call and see if there’s any kind of coverage for the charger or not. The most you can lose is the time you call to find out.

@Volusiano said:

Give your HCP a call and see if there’s any kind of coverage for the charger or not. The most you can lose is the time you call to find out.

@Volusiano: Exactly, MrV …Exactly!

Good suggestions, thanx all.

I’m Ok for now.

The charger was not found in the room. Bummer.

I called the hearing support center. They have placed a replacement order and I should have it in 10 or so days.

While grateful, I mentioned how much I miss my hearing. My Audio support person suggested that I get my old set, Oticon OPNs out and buy some batteries at the drugstore. Before they put them in my bag the day I was fitted with the More1s, they loaded my adjustments into them.

Oh, Duh. I never thought about that.

I dashed to the closest and found the box. I even have 5 packs of batteries.

I washed them up, loaded the batteries, paired them to my phone and TV adapter and all is by until I get that replacement charger.

Thanx for the suggestions !!!

I don’t think hearing aid companies thought this rechargeable thing through… :wink:

Regardless, I hope you get resolution on this ASAP. How infuriating.

Somebody probably thought they could make some drug money off of that kind of thing and swiped it. I doubt you will see it again from the hotel.

@codergeek2015 said:

Somebody probably thought they could make some drug money off of that kind of thing and swiped it. I doubt you will see it again from the hotel.

It’s easy for somebody who found it to go on eBay with their smart phone and get an idea of how much it’s worth. If it’s $150 and up, they’d just take it and post it on eBay to sell. Or take it to a pawn shop and maybe get $50-$100 for it, if the pawn shop think they can sell it for $150 and up on eBay to flip a profit.

Update:

I received a new Oticon Smart Charger.

I fully charged it then overnight charged my Mores; exactly per the operator manual.

Oddly, the ’s seem to have a shorter battery charge life.

Before I would get 15-16 hours out of a charge. Now I’m only getting about 10 hours.

I do stream a lot, but I always have.

I’m hoping that they will work this out.

To support my evening TV streaming I have been putting them in the charger in the afternoon and switching back to my backup battery OPNs

This doesn’t sound right. I assume that you already alerted the about this issue and they’re sending you another replacement.

It seems like deja vu with another fellow poster here (@SpudGunner) who also had issues with his SmartCharger and had to return it to the VAC+ for replacement. At least he has the original standard charger to tide him over. But I’m guessing you’re keeping your bad Smart Charger at least until a good replacement arrives.

@Volusiano said:

had to return it to the VAC+ for replacement

@Volusiano: Not meaning to be picky, but the only involvement that Veterans Affairs Canada usually has in furnishing Canadian veterans with is to pay the bills.

We get to choose our audiologist, and when something goes wrong, we return the dud merchandise to the private practice where we were fitted, same as a civilian would do.

OK, thanks for the clarification, @SpudGunner. I’m not sure which way is better, you having to find your own , or have an HCP assigned to you like in the US. I’m sure there are pros and cons either way.

On a lighter note, I noticed I said VAC+. Probably a little too quick on the fingers. At least you didn’t mistake it for the Oticon VAC+ rationale. :slight_smile:

Are there issues with the Smart chargers?

I guess I will have to figure out how to search this site.

Great!

Thanx for the heads up.

I will be visiting a friend this weekend who has a Standard charger. I’ll have a chance to try his out.

Oh, maybe I can talk him into swapping. He does not read this forum.

Make sure the smart charger is fully charged when you remove from the wall electrical supply. There should 3 green lights indicating fully charge. Place your ’s properly into the slot ( a yellow light in the HA’s) and leave overnight. The HA’s is fully charge next morning and a green light is shown when you remove from the charger… My More HA’s last 16 hours and 20-25% left when placed back into the smart charger.

Just take note of the wall plug, USB wire that connect to the smart charger.

Not positive about the battery chemistry being used in the More, but some types can be harmed by leaving them fully discharged for a period of time. Lead acid will sulfate, and lithium ion is also hurt by extended full discharge (I don’t know the chemical reaction taking place, though). What it does is reduce the charge capacity. Leave the batt that way long enough and it’s killed completely.

In reply to @6b7958d1addc9d4c3949

I have both the smart charger and the desk charger and I don’t notice any difference in my aids and I have experimented to make sure. I mostly use the smart charger for trips, and my desktop charger is on my nightstand for my nightly charging of my aids.

Thanx for the input. If a drained rechargeable battery is causes damage then how does the manufacturer deal shelf life when in storage?

That asked, I’m in a test.

My buddy and I read the Smart charger book and agree on operation.

Last night I used his Standard charger and he used my Smart charger. We will do this for 3 days and see where we are.

3 charge readings a day, morning 9 Am, 1 PM and 10PM.
We agree that the readings will be taken from the Oticon App.

I will report the results.

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