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Hearing aids keep cutting out/restarting and the volume randomly turns up

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Hi all. So for about a week now I have been issues with my hearing aids. One of them keeps turning off, then turns back on again. Earlier this evening, both of them have been turning off, neither switched on for 10 minutes and all of a sudden it turned on and the volume was cranked right up to max which felt like it blew my eardrums out! The tone hook is new, I just swapped it over to a smaller one so cannot be that.

Another time one of them just did not turn on, despite changing the battery then it just decided to work. I am having issues with moisture in the tubes, but it is not terrible (only like a mist), and every night I take the tube off the hook, take the battery out and open the door then I put them into a dry pot to get rid of the moisture… getting ridiculous now though because it keeps kappening.

I am just wondering do I need to send them off for repair? Okay I have residual hearing so could manage for a while, but I really do not want to be without them.

Hearing aids are ReSound Danalogic Ambio 77 from NHS

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I don’t know those aids specifically, however, it looks like you rules out most everything but the aid itself with replacements, so might need repair. I can see one, although odd that both did it. Still, I can’t see much else left to change other than the aid :frowning:

I have read on here that ReSounds are terrible and always break down so not surprising really. I am away this weekend now but next week I will let the audiology know and send them off for repair or maybe a replacement, who knows.

I have not heard that about resounds. I have them myself - although the jabra version ric. Hopefully they stay working - although Costco has a 5 year warranty so :crossed_fingers:

@Raudrive said:

Resound, like Phonak, Oticon and a few others are pretty good aids.
Not sure where you have gotten your opinion.
Care to share?

Rebranded for the NHS. The Resound ones are super cheap and are known to break down often.

Confirmed by my hospital as well.

@Raudrive

Yes but the NHS Resound are made for the NHS ONLY.

The cost to the NHS I’ve been told is around £60 Aid where all others are between £150 to £200 per Aid.

Private and NHS are very different. You can’t buy these NHS Resound Aids privately.

Resound privately are good but we are talking about NHS Resound.

Hi Rick, I believe the “He” you refer too, is in actual fact a Lady… I don’t, actually think the NHS does repair any aids, probably it’s cheaper, and less time consuming to replace broken or malfunctioning aids, with new ones they have in stock? Over the years I have used NHS Audiology (30+), I never had an aid repaired, it was always just swopped out for a new one… The NHS only pays “Bottom Dollar” for aids, no matter whom the manufacturer is, in most instances well under a £100 for each aid, unless they chose outside their catalog list, which isn’t often! Cheers Kev :wink:

@kevels55 said:

I believe the “He” you refer too, is in actual fact a Lady…

Funny…
I see that now.

I am not disagreeing with you or zebras. I understand.
My point was the general statement that Resound hearing aids are no good or junk. Putting that kind of information out on the forum just doesn’t hit me right. That’s all I was saying.

I wish HER luck getting those aids fixed. It sure sounds like they are broken.

Edited

I think it is more frustration at the NHS system Rick… You don’t get a choice with the NHS, you get what’s offered, that’s a hefty loss @craftycrocheter has, and I believe she is only in her 30’s, and maybe had her heart set on Bluetooth Aids, unfortunately that didn’t happen, hence perhaps the frustration… Thats my take, I could be wrong… Cheers Kev :wink:

@kevels55 said:

You don’t get a choice with the the NHS

You and I both know looking at her she might really like Phonak aids with Sound Recover 2.
Seems I remember the NHS handing Phonaks out.
Is this one of those things where she might need to try a different NHS location?

Post Code Lottery Rick… The Welsh NHS, most likely use Resound, other areas use Oticon, my own area Highland, predominantly use Phonak, they basically train their A.uD’s to specific manufacturers, it’s cheaper to specialise in one manufacturer, than train them in multiple manufacturers… Nothing to do with client/patient needs, and everything to do with costs… And a crying shame, and very frustrating, because folks become underwhelmed with certain aids, that don’t fit their needs, and perhaps they don’t best suit their type of loss… Cheers Kev :wink:

In reply to @Raudrive

@Raudrive said:

He generally made a blanket statement about Resound.

Ah sorry, I misread.

Unfortunately where @craftycrocheter is, only hand out NHS Resound for adults. They hand out Phonak for children.

On the NHS, each hospital have their own contract with a manufacturer.

My hospital have always handed out Phonak but have recently changed to Oticon as their contract has changed.

You can’t choose NHS HAs which I think is stupid but then I understand why.

I know it’s an outside chance but to save your time can you try a different source of batteries.
I,m currently going through batteries daily on one aid.
Just a thought.

Hi everyone thank you for your replies. Sorry @Raudrive if I offended you with my statement, I did not mean for it to come across that way. I was only referring to NHS Resounds because that is all I have ever used.

My hearing aids been working but the sound quality is poor now. Batteries are new, tubes are clean and free of wax. Not sure what else to do. My husband and I had a discussion and said we are to save up for a better quality hearing aid. It is not going to come easy but I cannot be doing with this. I do not understand why they cannot give me better quality/upgraded hearing aids.

Ps i saved this draft earlier this morning and one of my hearing aids have randomly stopped working again.

@craftycrocheter said:

Sorry @Raudrive if I offended you with my statement, I did not mean for it to come across that way. I was only referring to NHS Resounds because that is all I have ever used.

No problem. I feel for your hearing aid issues.
Here is the USA Resound is a good hearing aid. That’s all I was implying.

Do you use a hearing aid dryer? Many many hearing aid issues are from moisture of some sort. If you are not using a dryer please give one a try.

Looking at your hearing aids with technology just might be good for you. Check them out if you can.

Good luck

Edited

@Raudrive good morning. No I do not, I will invest in one. Do the tubs with dessicant pod work ok or should I get the electric one? They are working again for now… but yesterday I was not wearing my hearing aids all day because one of them kept intermittently turning off, then back on again, both turns off for about 10 minutes then goes back on and the volume goes on full. There is obviously an issue so I will be ringing the audiology departnent Tuesday because they are closed tomorrow. I am getting upset over the thought of being without hearing aids to be honest. I know I have residual hearing so I could manage but I have started to adapt and get my life back again with them and now I am going to go back to square one because it can take up to 2 weeks before I get them back (that is if they fix the problem!)

@michael1 I use Rayovac brand. Are they any good?

@kevels55 good morning :slight_smile: yeah you are right I was very disheartened when they said that they do not have funding for the upper range NHS hearing aids so I have to use what I got for now. I am going to venture in private hearing aids just need to save up for them! Mortgage and everything else going up does not help. Maybe could look into second hand rather than new? Not sure… completely clueless about it all.

Rayovac is good but I was suggesting any other make to eliminate the chance of you having a bad batch of batteries.

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