MyPhonak app won't work when on the road and no internet

There is no option for phonak myapp in airplane mode. The first time you use the myapp it requires the location and that’s why it needs the Internet the first time you use the myapp. Most of the time watching TV, l set my phone on airplane mode because l usually don’t answer calls.
I don’t have a problem with the myphonak app on the road.

When l am watching TV or after changing program, l usually turn off my phone BT to help prolong the phone battery life.

@Terost said:

The first time you use the myapp it requires the location and that’s why it needs the Internet the first time you use the myapp.

I don’t get it! What business is it of theirs to ever need a location even ONCE? It seems that once I give a location, I’d need internet so the app can track where I am. GONG!

I’m just tired of giving everyone the keys to the kingdom so they can track and market me.

Their reason why it needs location and Internet is for to locate where your hearing aids are if you can’t find them. Some hearing aids and app can find where your missing aids are. They aren’t tracking you for marketing purposes.
If you own a newer car, the car manufacturer gets your data and sell them to marketing companies without your knowledge.

@Terost said:

Their reason why it needs location and Internet is for to locate where your hearing aids are if you can’t find them.

But LOL! If a person lost their aids, how does Phonak tell them the GPS coordinates - which may be 10 feet away from where the person stands? Do they send an email? Hope they don’t call on the phone, or I, for one, wouldn’t be able to hear them having lost my aids.

I know for wifi the country is needed for fixing exact bandwidth availability. I don’t know if something like that is needed for BT.

WH

@WhiteHat said:

I don’t know if something like that is needed for BT.

I’m no techie, but I’m guessing NOT, cuz that’s why we have so many flavors of BT and why it keeps morphing into new directions. The LE Audio Auracast + BT connectivity is HORRIFIC to contemplate. It’s going to open a whole new era of technology that will reach out to ANYONE nearby to HEAR pointless, useless advertising garbage and public announcement nagging - whether we like it or not.

Just like our cell phones send alerts when you walk by Starbucks or Wiener King or WalMart or 99-cent Store, or … ad nauseum ads! Our ears will be assailed with aural messaging all throughout the day. I can even see this Auracast as taking precedence over one’s own BT PHONE CALL, interrupting critical calls with advertising/messaging garbage.

Is anyone advocating for the reality of US who wear aids and need BT connectivity with our personal cell phones? Didn’t think so.

Getting back to the topic at hand here, I have some questions about myPhonak app that hopefully someone can answer:

1. If I load the app on my cell phone, can I name the pair of aids I want to use with the app? I still own & use 3 pairs of aids, but will likely mothball one of the redundant rechargeables, and only use the 312 battery Phonaks with myPhonak. I still want a custom name so I know that’s the pair I’m using with the app.
2. If I have the app on my phone, can I connect my OTHER Phonak aids to it and NOT have to use the app? I would ONLY use the app to tinker with settings on ONE pair of aids. The other aids would be backups used in a pinch. But I’d need 100% BT stability for all the aids I have paired with my phone.
3. If I use the app with my 312 battery Phonaks, can I stream calls without having myPhonak app open and active? Again, I’d only use the app for tinkering - then turn it OFF. Similar to myRoger app, which I only use during TV viewing to set up the position of the Roger mic.
4. Just want to confirm that if I have myPhonak app on my phone it won’t try to take control of my BT streaming even if the app is NOT in use.

OK. I guess that covers all my paranoia about myPhonak app. I’ve gotten used to myRoger (and it’s pretty tame - not even a volume slider on it!). But reading the folks have to put aids in “airplane mode” when using myPhonak is a BIG turnoff.

@WhiteHat said:

You will probably find it a pain in the butt to actually set up and use, at least the for generation or so. You will likely need an agent on your phone to find and assign a content stream.

BLESS you for those answers. I now have an action item for my audi … I should at least TRY the myPhonak app, which can always be uninstalled if it’s a turkey. VERY glad to know I don’t have to have the app open when I’m using my phone for streaming.

The Phonaks don’t have LE audio yet. I expect the next gen Audeo to come out late this summer and maybe they will have it.

As for the pesky app, I wish it was a hair more stable. My cable internet went out this morning. I had an important call from a lawyer coming in. Would the HAs keep the phone call stream up? no. Dumped in the dirt. No option to send the call back to the HAs. Would the app find the HAs either? Nope. And I wonder if it was an issue with the wifi out. The phone saw all three connections in BT in settings, but nothing was working, of course. Ugh. I had LTE to make the call, but “wifi” was down. I managed to get the HAs in audio call program with the buttons and finish up that way, but what a PITA.

WH

ACK. That would be my nightmare! Important call - REFUSES to stream with BT.

So you don’t have a monthly cell phone plan like T-Mobile, Verizon, et al? Cuz that’s the safest workaround if internet & wifi are DOWN.

You need some kind of communication bandwidth to call on before you can even think about BT streaming the call.