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Dear Phonak, your Lumity battery isn't good enough

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Here is an interesting question. If I turn off the tracking of Health Data in the app will this extend the battery life?

Anyone try this?

Jordan

In reply to #343

@Baltazard said: (unavailable)

On another note, I hope @Michael_Phonak will stick around and give us some insight on what Phonak is cooking, or better still, answer some questions from people on this forum.
I hope he will not hibernate for another 9 years :thinking:

Maybe If we don’t inundate him with negativity…It would be nice to have an ongoing Q & A with him, but to be fair…He got slammed here (We have done this before with other peeps)…Let us choose to be NICE and courteous…You never know who else is lurking…Lets give these guys a chance when & if they come back…
That’s my 2 cents worth.
Dan

@Baltazard said: (unavailable)

If he is a snowflake, then maybe an option to go easy on him

My point was not that he was a snowflake, rather that we could choose to be civil about it. Running him off serves no one. Having him here serves us all. Lets say he is here for a year and during that year he “hears” us and brings 1 thing to the manufacturers of his brand…What a win that would be for all! We can make our collective points without being mean about it. Choose to be nice! Nothing lost…Polite is free!
Best regards,
Dan

@danhuddleston Not sure where your comments come from, but here is some info for you:

-In 9 years he had 12 minutes read and maybe at most 2 comments.
-His last comment was on this thread, which I suspect he works for Phonak.

Apart from maybe 1 person who is absolutely gone ballistic regarding some option that Phonak has decided to not include in their latest platform, I don’t see anyone who have had a negative comment toward the “Phonak’s Michael”.

Also, if he goes to hibernation or not, it doesn’t change the fact that this forum isn’t in his trillion year radius from his Deep Neural network, so to expect some Q&A from him is in the realm of the impossible, a wishful thinking, unless… :thinking:

Also, assuming he isn’t in the management, then he is used to negative comments, like most of us, but if he is in the management, then I suppose it is time to remind him that his management are paid by US the consumers, and if he can’t handle criticisms, then there are others who will be glad to take on his job.

Nothing personal, @danhuddleston I’ve got your point :+1:t3:, you are entitled to your 5th amendment like anybody-else.

In reply to @Neville

@Neville said:

Phonak processing just must be power-hungry?

@DaveL says that using a saved program that has the Clarity option set uses up battery much faster than usual. Is Clarity just equalizer settings? If so, then Phonak sure seems to have software issues. Maybe not in the actual sound processing (e.g. the operations), but rather in a software design that causes excess operating system overhead like context switches. This is based on my general software experience. I know nothing about hearing aid software.

I suspect that program has a dmic boost. Just boosting high frequency gain isn’t typically enough to see an impact on battery life, or we’d see a big battery difference in the patients we fit to and the patients we fit to NL2, which we do not. It’s also possible that the app “clarity” button is also boosting some other things (speech enhancer?) but I hadn’t thought so. Even if it were, it’s usually the ear-to-ear functions that eat the battery.

I’ve gotten the impression from @DaveL’s posts on this subject that high battery drain is associated with using a saved program with Clarity set, not just setting Clarity. I could be wrong.

@Conndor said:

My audiologist says the simple workaround is to charge throughout the day. Suddenly I need two power banks on an already expensive investment and a daily mandated experience of no hearing for 20-30min – oh joy….

If this is a real issue, and 16-18 hours of battery life is not enough, you need a brand whose battery life is a closer match to your lifestyle. My guess is that the current battery life fits 90% of users, of all ages. I would definitely recommend 15-20 minutes of charge time in the afternoon or early evening. You could take the charger with you, or have a spare, and a $20 power bank for those nights when you have later than normal activities.

no, you can’t charge during the day while you are at work…

In reply to @dhyatt

Welcome to the forum!

I have Phonak Audeo Paradise P90R’s. I don’t have Cros. I do use my phone during the day. I’m hard pressed to get from 7:00 am to 11:00 or so. I work late, and long days.

I don’t listen to music.

Just saying how long my batteries last. I wouldn’t choose them again.

I would carry a battery brick and keep my charger handy if I had to with a setup like yours.

My Paradise P90’s have rechargeable batteries. I didn’t pick them (Long story)

Do the Lumity replacements have replaceable batteries? Can’t remember. Don’t own them…yet.

DaveL

In reply to #409

@Baltazard said: (unavailable)

I thought the whole idea of hearing aids is to help us hear,

Exactly! Boggles my mind when people choose a hearing aid that has a longer battery life (or has deposable batteries) but the end result is that they don’t hear as well.

18 hours of battery life isn’t ideal but I hear so much better with Lumity that I’m willing to do a quick 20 min charge once a day (if required). I get it that this might not work for some people but if you are one of these people, maybe wait for something better to come along.

Just my 2 cents…again.

Jordan

In reply to @Don

I hear you but that’s the point of my post. I’ve been with Phonak for basically my whole life and all of a sudden I cannot get the latest tech because of a decision they’ve made and I think is hurting their sales with long term users.

As a business decision there may be a market for new users with low power needs which may replace what is lost.

And yes, I could recharge during the day or carry around a power-bank but now you’re asking a new behavior that feels like regression when I’m looking for hearing aids to fit my lifestyle (which it has successfully for years) or improve it.

Additionally they advertise 18hours. To me this just isn’t suitable in general given my examples plus more thus being vocal about it.

In reply to #409

@Don said:

you need a brand whose battery life is a closer match to your lifestyle

@Baltazard said: (unavailable)

@Don Out of curiosity, why the statement above?

The OP had some very real lifestyle issues with the Lumity and indicated they were looking at other aids. I was agreeing with them. Do you think they should keep aids that dont fit their lifestyle?

In reply to @DaveL

@DaveL said:

It’s with any saved program

There’s no audiological explanation for this, which reinforces my belief that the structure of their software causes excess battery drain. Not just when running a saved program, but all the time. It’s probably been this way for a while, but didn’t matter so much with conventional batteries.

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