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Where did you find this menu in the Jabra app? I cannot find it. I’m on a pixel pro 8. I can connect the phone to my enhance pro 20 hearings aids with LE enabled on the phone. ( but the mics in the hearing aids stutter when both hearings aids are on–person the other end of the phone call hears very bad quality audio). I have a MoerLab Bluetooth device but can’t find the menu you show to get the auracast paired with the hearing aids.
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Where did you find this menu in the Jabra app?
I’ve never used . I was mentioning an article I read on the demonstration at CES. Have you tried tapping on the connection (Settings - Connected Devices)? That’s worked for some Samsung users. It’s obvious really that the LE Audio-Android experience needs a lot more work. For starters, you’d think you the user would have control over which mics to use for your conversation.
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Besides shutting the power off on one of the hearing aids, have you tried shutting off the sound on the app on one of the microphones? I am wondering if one or the fiter could create a program with only one mic on that you could select if a call comes in. Thank you for all your sleuthing.
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There is no way that I can find to control which mic is used in the Jabra Enhance Pro app (or in Android for that matter) for the phone call. Sad, so close, but not quite there. I’m not sure if this is an android bug or a Jabra Enhance Pro app bug.
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The only place in the Jabra app that I can find that might be related is “Pair new devices”. That menu only gives me the option of pairing a Jabra TV streamer. I agree about needing more control. If I connect to the Enhance Pro 20 hearing aids when LE is turned ON in the Android Bluetooth menu for the hearing aids, then the hearing aid mics and “speakers” are used. If I turn LE off, then then the hearing aid speakers are used, but the mic in the phone is used…which is not really hands free.
I also have a MoerLab transmitter, but no way to connect it to the hearing aids. (See other post in this thread)
I called the support line for costco jabra hearing aids (888-511-3864). They were not very helpful. The agent said he didn’t have much experience with LE. He took a report about both the auracast issue and the mic issue and blamed it on Android 14…
Interesting that the article you found was from CES. My guess is that it was a special version of the jabra app for the show and is not yet generally available.
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The demoes are for the general public, so they use buds- not hearing aids. I don’t know whether they use custom-made apps on the phones to do the broadcast assistant role. I agree with you, though. Probably, just to make for a smooth experience.
So when you’re at the screen where you turn on or off, you don’t see a list of Auracast broadcasts?
We’re starting to see developer releases of Android 15. Hopefully, the experience will be a bit more polished.
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The on/off option is on the properties for the bluetooth connection to the hearing aids (Android Bluetooth settings for the connection). It is not in the Jabra Enhance App. The Android Bluetooth settings have no option for listing or discovery of broadcasts. I would actually expect that this option should appear in the Jabra Enhance App, since that app would need to tell the hearing aids to connect to the selected broadcast and would want to track what the hearing aids are doing…but I’m not sure how this missing plumbing is actually supposed to work.
There are supposed to be some bluetooth feature additions in the next feature drop of Android 14. Perhaps that or an update to the Jabra app will help…not holding my breath.
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My understanding was that the Jabra EP 20 has the hardware but Jabra has not added the software yet but plans to do so in 20204 sometime. (I may be wrong)
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We have been round that nonsense before. The Jabra Enhance Pro 20 and the Resound Nexia does have the software/firmware for Low Energy Audio now.
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I’m new here and looking for my first set of hearing aids. So good to hear that the is installed now. It was one of my reasons for deciding to buy the EP 20. I was willing to wait if it was still pending. Thanks for the update.
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Philips is coming out with it too. So you might want to wait to see if they can get it work better then Jabra.
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My EP20 supports Bluetooth LE with my Pixel Pro 8 as previously reported. It does not yet appear to support (as advertised), nor does handsfree work properly (mic probably, also previously reported in this thread).
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The Enhance Pro 20 does support already. But there is no app yet that can connect it to any Auracast transmission you might want to choose.
The TV Streamer + does support Auracast and the Enhance Pro 20 does connect to that.
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My wife chose the Philips hearing aid but she gets delivery on the 4th March so too early for LE-Audio I suppose. My Jabras arrive on the 3rd March. Looking forward to it. We’ve been testing the Audicus Omni 2 hearing aids at home in the meantime but we will be sending them back.
We did try our insurance company and we could have gone with Signia AX for $500 more than Costco but the audiologist that we forced to use was less than impressive so we declined. Now the IX would have been nice. We also looked at the Jabra Select 300, especially for the after sales support.
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I believe Bluetooth 5.2 and therefore 5.3 both support LE-Audio. I have an iPhone 15 Pro max so I’m looking forward to trying it out when my Jabras get here.
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Thanks for clearing that up. So there is no codec in the iPhones yet. Good to know.
Then I see a post in Mac Rumors as follows to confirm your post - “All existing iPhones, even iPhone 15 Pro Max, don’t support Isochronous Channels required for ”
Also, in the EP Pro reviews I see that Mfi is mentioned as being the way the EP Pro Hearing aid talks to the iPhone. Hands-free is implemented and streaming. I’ll be able to try them out in a bout a week.
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Time for me to be pedantic. Isochronous Channels is built into Bluetooth 5.2 and up. So technically, it is supported in late model iphones. It’s just that a whole suite of protocols and services needs to be implemented as well. I’m very afraid that in the near future Apple will announce for its last few models, with all functionality in place and baked into the OS with seamless beauty… and I’ll wish I had one.
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Surrey, UK