Just an update on my situation with the Costco aids (Rexton Gem 12’s). I’m coming up on the 60 day mark into the 90 day trial, and a couple of days ago decided to wear my GN ReSound Pulse aids again and make a decision. I’ve determined that I’ll return the aids.
The price/performance of the Costco Kirkland package is hard to beat, the wearability was excellent, and the sound quality was fine. But I decided to keep wearing the Pulse’s and return the Gems because:
a. the Pulse aids aren’t that old and still function properly.
b. the Pulse aids use rechargeable batteries that I recharge every night, or zinc-airs that last for 10 days.
c. the Pulse aids need no volume or program changes. They’re advertised as hassle-free hearing, and they really do that for me. I put them on in the morning and take them off at night. With the Gems I would use the remote to adjust volume and then switch between 4 programs every day. I sometimes forgot to switch programs until I realized that I was having some trouble, then a switch into the appropriate program would improve things. The Pulse aids just do an excellent job in all my listening environments without me ever having to do anything.
d. maintenance. The Pulse aids are acoustic thin tube aids. When I get wax in the end of the tube, I just pop it off the aid and snake a wire through the tube to clean it out. The Gem’s are receiver-in-canal aids that require a bit more work to remove wax from the domes and speakers.
e. Sound quality. The Pulse’s are warmer, i.e. have a bit more low end to them, without sacrificing the high end. The Gems sounded fine most of the time, but sometimes were tinny or seemed to have an echo. The Pulse aids also pick up less fan noise and general air or white noise than the Gems, though both aids are perfectly acceptable in that regard.
And ultimately, since I have a pair of aids that are still completely functional, and a backup pair of America Hears aids, common financial sense played a big part in the decision.
I would still strongly recommend Costco and the Rexton Gem’s to anyone who fits the loss profile for these excellent aids.