Can anyone help with pairing Oticon Companion with Samsung Galaxy S20 FE phone? Audio not working with phone apps. Only works with speaker phone which makes hearing phone calls challenging.
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Can anyone help with pairing Oticon Companion with Samsung Galaxy S20 FE phone? Audio not working with phone apps. Only works with speaker phone which makes hearing phone calls challenging.
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First of which aids do you have?
Only the More and Real chipset based aids will stream from that phone. It sounds like you have the OPNS or older chipset based aids.
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The aids determine how the app works and how the phone works. The app only installs on the phone and it will install on almost any Android phone but it is the aids that determine how and if you have streaming or not, or even how the app will function.
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Can anyone help with pairing Oticon Companion with Samsung Galaxy S20 FE phone?
with this link you can check streaming options between Oticon hearing aids and mobile phones23
For OPN and OPN S models you will need ConnectClip for audio streaming and phone two way communication
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By the way the app really is a very minor part of the package and something that a lot of us don’t even bother to use. I have the More1 and Real1 aids. With my severe hearing loss I can’t afford to not have working aids with me at all times. I seldom use the app. I can go days without even engaging the app, and I can still stream more calls and audiobooks to my aids from the phone, also, my Fire Table, android tablet and laptop by way of the connect clip,
The app is just a convenient object and rarely needed.
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