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myPhonak 6.7 now available
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My App won’t connect now even after deleting and repairing.
I did have to reset my iPhone yesterday tho but yesterday it was fine.
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@JordanK mmm sneaky release of the terra + right after the new lumity and from what i can tell they are a new battery range of hearing aids. Didn’t see that one coming
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Looks like their “Value” or less expensive line of hearing aids.
Phonak Terra™+ Phonak Terra™ | Phonak20
Terra+ and Terra hearing aids balance quality hearing technology and performance with an exceptional value.
Jordan
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I assume that Phonak dropped the L30 and P30 entry level tech class and release the lowest tech stages as budget friendly Terra / Terra+ devices. Like it is shown in this file
2024_02_Phonak_Portefeuille_Sante.pdf (43.1 KB)
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@Member42 seems that the L30 is still listed on there website under compare models so unless it is seen otherwise in shops then i assume that the L30 is still available can’t see the Terra listed for the UK yet but i assume it is to come
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Or they drop the Phonak Vitus/Vitus+ against Terra/Terra+.
Phonak Terra/Terra+ features comparison
Features - Phonak Terra™+ Phonak Terra™6
Terra+ and Terra hearing aids balance quality hearing technology and performance with an exceptional value.
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Are you ok now? Can you connect?
That used to happen to me every time I saw my Audi who provided my hearing aids
If I remember right I had to forget my hearing aids on my iPhone and pair them using the app
In the app support section faq’s there’s a video showing how
Hope you don’t need this
Dave
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I haven’t been able to connect at all.
It keeps telling me I need an internet connection, despite having 5G.
The only thing I can think of, is I need Wi-Fi which I don’t have, as in hospital.
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First time you use the Myphonak app after an update, you need to connect to the Internet and location by 4G/ 5G cellular service or Wi-Fi. After that internet is not needed use Myphonak app. What you can do is find a Wi-Fi source or cellular service on another location.
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I’ve managed to connect to the hospital WiFi and now my App is working. It wasn’t allowing it on 5G.
Unsure why it wasn’t allowing it on 5G.
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Thanks for the heads up on the app upgrade. Phonak should send a message to all users to upgrade this app.
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My dispensing audi would ask me if there had been any updates.
If I answered yes he would phone Phonak…I told him to join the forum so he could hear.
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