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Oticon Real --> Oticon Intent

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In reply to @flashb1024

Thank you for reminding me, I haven’t gotten my second charger for my INTENT1 aids. I sent another email to my audiologist. I really don’t want to take off for a 2 week road trip with our backups.

My audiologist emailed me this morning that mine is ordered on a 3 day priority

In reply to @cvkemp

Hello, I have a new set of Intents that I am trying out and I would like to know if you can do any of the following phone related actions with your set (I can not):
Can you answer and hang up with out your phone (the manual says I can tap my ear)
Can you speak to someone without the phone being near by (I can hear the other person, but the phone needs to be in front of me for them to hear me - I was expecting 2 - blue tooth) I have a meeting with my audiologist in a couple days, but I don’t think she knows this aspect of the aids. I am just trying to understand what these can and can’t do. Thank you.

Yes i can my INTENT1 aids are at the latest firmware 1.1.0. I have the Samsung S23 phone. You didn’t say what phone you are using. If it is android not all android phones are equal not even all Samsung phones. The same is true for iPhone too.
So what phone are you using. And did you enable double tap in the companion app.

Thank you for sharing your experience. Yes, i also have the S23. The app is 1.4.0. I can’t be heard by others on the phone if my phone is not in front of me (meaning the hearing aids are not transmitting my voice) and i can’t answer or hang up the phone.with the . Double tap is enabled in the App

So your phone works with all of this? including being able to hold a conversation with the phone remaining in your pocket or in the next room? Thanks again,

Edited

Yes and has been since about last September. Now I haven’t received the latest updates from Samsung this month and I have read there is an issue with it and le audio.
On last question in phone settings, connections, Bluetooth, and your aids is le audio enabled?

You are correct. The INTENT aids does allow for full hands free. The Reals should with iPhone as long as the option is enabled .

Good go know, but unfortunate. Makes we want to check out Phonek. I just got these on the 2nd of Jan, so I have time to try another brand and back out of these. It is odd they couldn’t get blue tooth - way audio to work. It is an odd feature when one should be able to answer a phone call remotely, but then they won’t be able to hear you unless phone is in hand. Even with activated it still is non functional.
Thanks again.

I don’t understand your issue then as it works great for me. With the Samsung S23 and my INTENT aids. Now my audiologist may have made an adjustment or setting that I don’t know about.

Oh, i misread your earlier post. I didn’t realize that you ARE able to hold a conversation with your with your phone not in front of you. Awesome. Maybe i got confused with the previous post. Just knowing that it can work is great. I see my audiologist tomorrow. I will assume this will be able to get resolved.

Just curious, have you had any difficulties with the phone connecting to your listening audio when you make a phone call. I was having trouble with this yesterday, but not today.

In reply to @Volusiano

My experience is different. I have only had my for a couple of weeks, but as someone who plays acoustic guitar and harmonica, I absolutely need the music program (different than listening to recorded music I think). Without the music program, high notes on both instruments have a very rapid tremolo sound , in an bad way. With the music program they both sound good. With the music program on, I can’t hear other sounds as well (meaning it is important to remember to switch back). I am going for first adjustments to my set tomorrow. Never had HA’s before,

I have been wearing aids for 20 years. And i have been on this forum I believe since 2009 or 2010 and one of the biggest complaints has been music. Well befors I even got my first set of aids I was warned that I more than likely wouldn’t not like my aids for music. I guess I am fortunate that I never had a music class or a music ear. I was bluntly told that hearing aids are for “hopefully” understanding speech. I was told I would hear sounds that I didn’t recognize, and that I would complain about background noise. For my hearing I have been able to enjoy music since getting my INTENT1 aids. No it is perfect, not that I have any understanding of what perfect music is. I don’t have any extra programs and don’t want extra programs. I am perfectly happy putting my aids on in the morning and forgetting about them until bedtime. I do stream audiobooks and calls and if I get bored I stream music. I don’t have an favorite songs or type of music. I just don’t listen to.punk or hard rock. Some call what I normally listen to elevator music.
While I can truly understand your issues I have read enough about them to say it is going to be a hard road. I have a few friends that take out their aids and use apple airpods when they play their music or sing in the choir or band.

I guess i am not using this forum correctly yet. I was responding to a different poster, and withe tge music program playing music sounds fine. I dont stream much, but i dont think i nerd musc program for that.

In reply to @Snowdog2

@Snowdog2 said:

My experience is different. I have only had my HAs for a couple of weeks, but as someone who plays acoustic guitar and harmonica, I absolutely need the music program (different than listening to recorded music I think). Without the music program, high notes on both instruments have a very rapid tremolo sound , in an bad way. With the music program they both sound good. With the music program on, I can’t hear other sounds as well (meaning it is important to remember to switch back). I am going for first adjustments to my set tomorrow. Never had HA’s before,

When you’re talking about the “music” program here, I assume that you’re talking about the built-in MyMusic program. In my opinion, it’s more suited to listen to pre-recorded music where it’s already been pre-mixed for listening on the speakers, and the Harman Curve usually used for speaker or headphone listening that is suitable for pre-recorded music is suitable to be built into the built-in MyMusic program for use with pre-recorded music, where it tends to put a little more gain into the low-mids to give the perception of the extra “oomph”.

However, I’ve heard from many Oticon users on this forum who play “live” music on their acoustical instruments not liking the built-in MyMusic program at all, because the Harman Curve adds too much artificial “coloration” to their instrument and takes away the authenticity/integrity of the live acoustical sound of their instrument.

The reason you said you like the (presumably) MyMusic program is because it doesn’t produce the rapid tremolo sound. You don’t post what your is so it’s hard to say why you hear the tremolo sound. But I’m guessing that it’s because you have heavy enough hearing loss that when you play the live music with the General program, the feedback management is ON, and the loud passages of the live music probably trigger feedback, and the feedback manager kicks in to try to break up the feedback, and the tremolo sound (other people calls it flutter or warbling) is the result of the “breaks” inserted to stave off the feedback. On the other hand, MyMusic is programmed with the feedback management turned off, hence you don’t hear the tremolo effect, and that’s why you like it.

But what I’m trying to get at is that for live acoustical music, you might like it even better if you make your own customized program for music that’s not based on the MyMusic program that has the Harman curve. Instead, just use the original General VAC+ based program, copy it into another new program called Customized Music, then turn off the Feedback Management as well as other processing features like Neural Noise Suppression, Sudden Sound Stabilizer, Wind & Handling Stabilizer, Binarual Processing, Spatial Management, and set the Directionality Settings to Fixed Omni. So now you’ll have a cleaner customized Music program that’s VAC+ based and not Harman curve-based, and also with no tremolo effect either. Now you can compare between this customized Music program and the built-in MyMusic program to see which one you’ll like better for your acoustic guitar and harmonica playing.

In reply to @Snowdog2

This subject is covered extensively on this forum.
Do a search on this.
There is also a gentlemen, can’t remember his first name, I believe Chasin. He is an audiologist who has done extensive work with musicians on programming their aids.
Do a search on him.
Got it Marshall Chasin.

In reply to @cvkemp

Hello again, I just returned from the audiologist, plus I had a phone call with Samsung support and also with Oticon Support The Audiologist told me she had two different responses from Oticon, one was no Androids will work with 2-way speech, the other was that the S-23 will not work but some models will. When I spoke with Oticon tech support she said that the S23 was not supported. She said it may work on some phones, but it was inconsistent. She said there were no Galaxy phones listed as compatible. She said the following Google Pixel phones are compatible: Google pixel 7, pro , and A.
My call with Samsung tech support had me do several steps including wiping my cash but nothing changed from the steps provided. Consider yourself lucky that yours works I guess. I am going to test out the Phonaks. If I don’t like them I may need to get another phone.

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