Have you gone into the Smart Fit Guide located in the Menu? It says to reduce the maximum output level at high frequencies.
As user990 suggests, “Have you gone into the Smart Fit Guide located in the Menu? It says to reduce the maximum output level at high frequencies.”
Similar to that, I was thinking it could be that the high freqs need to come down a tad. If it’s possible to do this on your own, lower the highs and even boost the mids and bass a bit to see if you can retain clarity, full & rich sound BUT eliminate that painful CrAsH! you’re getting with metal.
I have that going on with my Phonak Lumity Life aids. How I wish I had access to Target to tinker with my settings all day. My high freqs are so prominent now that I actually have trouble understanding speech - PLUS the painful crashing in loud places or my house, which has too much reverb thanks to no carpets.