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Can’t get Rexton Reach to pair

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Only thing i can suggest is trying to find a youtube video showing the procedure.
Also dont have any other nearby bt devices actively pinging.
And… what phone are you using

I had to try a few times to get them to pair, you first need to pair the aids to the iPhone before the app. To pair with iPhone go to settings, accessibility, hearing devices, at the top of the screen tap the box below MFI hearing devices to start the pairing then while the phone is looking for your aids cycle power to the aids ( hold the bottom buttons until you hear tones then hold the buttons again until tones.) I had to do this maybe 3 times

I spent most of the morning on the phone with Rexton trying to get the tv streamer to work. It is interconnected with app. Instructions are not available as to how to do that. It finally connected . Turned tv off and on . No connection to streamer . If this doesn’t get easier I will return them

After 3 calls I got it working. TV connector must be controlled with the APP. Some good adjustments there. My old KS 10’s were simple. Set it up 3 yrs ago and it always connected to the aids

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