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Right hearing aid has very low sound; Essentially not working.

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I have had my Kirkland hearing aids about two years. Without warning the riight unit volume is so low as to be virtually not working… I reset the units but it didn’t correct the problem. I am in HI and removed the aids and placed them on a table while I went swimming. Might heat have caused the problem? Can it be fixed?

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You don’t mention replacing the . Did you replace them?

If you replaced the wax filters, then take them to Costco for repair. I believe you have a 36 month warranty.

If not , heat or moisture maybe? Before ruling out the receiver your Costco warehouse in Hawaii will most likely have a spare to try.

Is all sound very low or is it just external sounds? If you can hear the internal beeps, bluetooth streaming and/or tapping the aid at their normal volume, it may indicate a microphone input issue. Could be as simple as a blocked microphone.

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