Thank you for your very candid replies @Neville, it’s refreshing that Professionals on here, can be upfront… An Ultra Power or Super Power aid, is only as good as the mould, there is no point in developing new hearing aids for the severe/profound hearing losses, if they cannot get the fundamentals correct… I had an idea, things were bad, when I seen my last hard acrylic moulds, stamped with the Phonak Logo, obviously the Phonak Lab in UK, are new to the mould making game, I never saw anything on the soft acrylic by way of a logo, so that may well have been from Starkey? It is obviously good that Phonak have picked up the gauntlet, and made an effort to rectify the situation, that’s the first Phonak moulds I have ever seen in my puff (puff, is Scottish slang, for life
) There first effort for me was perhaps a mitigating disaster, but I am sure they will get it right eventually, fingers crossed! Here in the UK at least, Titanium moulds are made in Asia I believe, if I recall correctly, it might be Vietnam, so there is a few weeks turnaround… I believe they scan the impression, and send the digital impression via the web, so I was informed… Cheers Kev ![]()
You’re ignoring this member’s posts.


