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Resound SmartFit issue (SQLite)

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Went to open SmartFit 2.0 today and I was unable to get to the point of selecting the “patients”. That part of the app refused to open. I also couldn’t simulate a device from the first screen as the button was grayed out. Rebooted. Checked a few things. No luck.

No problem I thought. A reinstall will sort it. I only had 1.18 installer available however so would upgrade from there.

Well. A weird message opened in the web browser and I did not have the inability to import or create any patient info.

Anyone seen this before?

IMG_0453

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Absolutely not, never has anyone seen this before, I don’t understand how this works, where did you get your SmartFit from, as I always tell people to be careful where they download from, you certainly do not need this for $2500 to use SmartFit in “standalone mode” so is SmartFit working for you now…

The installer is for 1.18 provided in this forum. I backed up a copy just in case to save downloading again.

I can only assume something else on my PC is causing a conflict which has a timed license.
That page is legit though. It is accessible through SQLite.org help.

I’ll try a VM this evening or reset the computer as there is not much else on there currently.

@tenkan are you able to PM me a link to v2 to save installing 1.18 and upgrading from that?

I did have 2.0 but it stopped loading patient data which is stored in SQLite as far as I can see. Only on trying to reinstall with 1.18 was the issue more visible. Will reset the PC this evening and try.

Well it works after a reset. Only thing that doesn’t seem to work is importing my previously exported info :tired_face:

Yeah you should be able to, but quite a few people are saying they couldn’t, but just do the fresh install it that makes things easier, you won’t loose any clients or settings by doing so.

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