Anyone have experience with TruHearing?

Couple of things to note. Truhearing offers different options to insurers. My insurance will only approve Truhearing branded aids (signia). My cost for premium rechargeable aids is $1098 with a year’s worth of visits. The cost is and hearing aid brands are based on what your insurance will cover not what Truhearing charges. Who knows what kind of deal is worked out between Truhearing and major insurance companies. Some folks have plans that let you buy other brands from Truhearing.

Providers do not like Truhearing because the margins are small. I’ve had various degree of success with providers. I had one that would not give me the time of day, lousy fit, and had quit Truhearing shortly after I got my aids. Another provider was great and did a lot of business with Truhearing. Unfortunately she did not do REM. My latest is a Audiologist who does REM but the REM and some other tests came out of my pocket (which I’m OK with). What I don’t like is I need to drive 50 miles one way to see this provider because she is the only one I could find in a major city that does REM and accepts Truhearing.

Hint: Ask Truhearing for several providers and do your own research other wise they will just find one close to you. Be careful because in contacting providers, they started to bad mouth Truhearing and tried to suggest other manufacturers (bait and switch approach). Most major brands are comparable (kind of the ford - chevy debate). Bottom line - IMO - it gets down to the provider and the service they offer. Most top notch providers will not offer Truhearing (don’t need the business) so lots of mediocre providers in Truhearing’s network. However, there are some good ones out there.

We had an issue on my latest aids and my provider actually talked to Signia techs to resolve it (bad receiver).

Yea, I wish my insurance would just give me the money and I could shop around but it doesn’t work that way with my plan.

I use truhearing and the aids are signia. I believe the aids are good but the technician is not good. Twice he has set them up wrong. 3 years ago I tried a good set of beltone. They were wonderful and the setup was perfect. The problem was they kept falling off. The signia don't fall off but they are very poor when compared to the beltone.

Basically, having truhearing signia hearing aids for several months now I find them useless. They should be good aids, but I believe the technician doesn't know what he is doing. After two adjustments the tinnitis, and the noise canceling doesn't work. He removed my streaming volume. So he left me with amplifiers only.

Hi there, so sounds like you'll need to go DIY for better results, Connexx software and the Noahlink wireless programming device is all that's needed, it's all easy enough for most.

Just curious what equipment required for Phonak. Same as mentioned on your comment? Is the DIY page still here in the HT forum? Been thinking of going that route with my Phonak Lumity 90s rechargeable. TIA

Hi there, yes just the Noahlink wireless and yes DIY is still around.

https://forum.hearingtracker.com/c/hearing-aid-self-fitting-and-adjusting/15

They are the ones Aetna uses as their hearing provider; I used them via our insurance, and they worked fine. The Only done side for me was the providers I had to choose from to do the fitting. I used them to receive the aids, then took them to my Dr and paid them the $250 fee to adopt the aids under their care. They used to be called Hearing Care Solutions.