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Bluetooth connectivity issues with Starkey Livio Edge AI

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Hi all,

Just looking for some advice re Bluetooth connectivity. I’m really happy with the aids, however the Bluetooth seems to be really temperamental, often they drop connection in one ear. Streaming can be a drama, taking a phone call even worse. I seem to often have to turn Bluetooth off and on, but it’s not good having to consistently do this.

Any suggestions as to what I can do?

I have a Samsung galaxy S10, all updates updated.

I’ve got a Samsung Note 10+. Got my Livio Edges a couple of weeks ago. I’ve been having the same issues so today I uninstalled the Thrive app. I can connect directly to my phone with no problems now. While I still had the Thrive app, I set the tap controls for streaming (right side aid) and Edge (left side aid). It seem the Thrive app does not play well with Android.

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