Comparison of Phonak TV Connector: OLD vs NEW model

In my case I made the TV unit turn on and off with the TV, no dinging when it is turned off. Simple solution.

Your ‘do not disturb’ tip just made my day. Also have many notifications coming in and the interrupts the notification sounds cause with my hearing the streaming program are disruptive Many thanks…

How new is the model you’ve tested for us? I got my TV Connector in August. 7% better hearing and more volume control range sounds worth it. The information/instructions I got with mine were minimal, disappointing. My housemate just got the new Phonaks and was told he could use my TV Connector. No way to figure out how that gets set up or how it will work with both of us using the same device. Your post was most helpful…perfect timing for me to find today. Thank you.

All your housemate needs to do is pair his Phonaks to your TV Connector. (You can pair as many as 8 HA’s to a TV Connector.) You set a central volume (about midway) on the TV Connector and then control individual volume with your own HA’s. It’s really simple and easy.

One of the issues I intend to address with my fitter on Friday is have her set my hearing aids to get rid of the constant “dinging” on the TV Connector connected to my laptop. I seem to recall that there are 3 settings, the current one that drives me nuts, plus one that turns off all dings, and an intermediate one whose behavior I am unclear on.
Any clarification and suggestion as to which setting I should request would be appreciated.
Thanks in advance!

@TraderGary said:

Did you connect with the audio jack or did you connect with the fiber optic connection?

Fiber. I find there is a bit of noise if I amplify a low volume signal. If I turn up the volume on the connector and lower the volume on my HAs, then there is no detectable noise.

One other nitpick about the connector. Since I enabled fiber optic output, my TV no longer accepts commands from HDMI devices. So, my Chromecast can’t turn my TV on anymore. Minor deal, but it’s a shortcoming that I think is common to many televisions.

OK. The noise could be endemic to your particular TV audio circuit. I’m not experiencing that. If the noise is coming from your TV Connector, I would consider exchanging it. You might try the TV Connector on another TV or a computer to test.

I’m feeding both my TV Connector and my Sound Bar from the same fiber optic port using a Y connection. I also have a Chromecast Ultra connected to an HDMI port. My Chromecast works as it should.

I’ve done these settings in Target. Are you still getting the dinging whenever a sound source stops? I am. So I’m still getting half of the dinging that drove me up a wall. For example, if I’m going through my YouTube following videos, I get a ding every time one stops and another starts. If you were able to stop ALL dinging, how did you do it?

@TraderGary said:

If you were able to stop ALL dinging, how did you do it?

I haven’t used my TV connector with a laptop, though will give that a go at the weekend to see if I get any dings. The dings I have managed to eliminate are the ones where the aids first detect the signal from the Connector and prompt you to join (manual - with beep). I assume you are only getting dings when actually connected to the Connector (ie not when you are in range, but are not connected)? If so, it must be the sending & stopping of the youtube/laptop audio signal that is creating a ding…interesting, and I can understand, very annoying! I’ll see if I get the same issue.

I’ve only connected to my TV so far. The only time I get chimes are when the connector turns on, when I get out of transmission range & when I get back within range.

As Zebras said, you need Phonak Target software and a Noahlink Wireless. After I acquired these, I spent time looking through the Target software at each and every option. This is the way I learned how to use it.

Me too. That is i have spent a lot of time looking at all the options and only made tiny adjustments in minor areas. I do not have confidence yet to make any big profile changes. Fortunately I have an understanding Audi who has assured me that he can fix whatever i screw up. If you are at all tech savey it is pretty easy to at least get started. And these days i sadly have lots of free time

Thank you Gary. I’ll try find one of those Noahlinks and download the software.

Kevin

Thank you Zebras. I’ll try to track those things down.

Kevin