Comunicate with OTICON :)

Is the Real 1 substantially more expensive than the More 1 it replaces? I wouldn’t think so?
I just picked up some Philips 9040’s and they were actually cheaper than what I paid for my 9030’s.

@Volusiano said:

makes me wonder how the sale model works between

believe me, I’ve called them many times, I’ve sent a few emails (to Romsound).
The answer always was something like “we do not intend to bring Real anytime soon, look how expensive is More, who is gonna buy Real?”

So yes, they got stock, I guess.
(don’t know if the stock belongs to them or to Oticon)

yes, saw it.
it depends on how you interpret the message.
I also can understand it as: ok, doesn’t fit you, please try other brand, like… politely:)

Thank you for your input. Actually this forum is the first one that has offered excellent advice and information. I have worn Octicon HAs for seven years. My first pair were issue free for 6 years. My audiologist recommended the newer version, Oticon Real 1. Since I’ve had them, I’ve had multiple problems. In fact after the first week, my audiologist and the company recommended that I send my new $4,500+ HAs back which I did. While some issues were fixed, I still have daily connectivity problems and in the middle of some days, they restart for no reason (without taking them off).

I’ve been told by many that it is my older iPhone and a new iPhone will solve the problem. With an investment of $4,500 already, another $700 is not in my budget. And those with newer iPhones complain loudly about the problems my HAs have caused. Buying a phone is not the solution.

I started researching the problems with Oticon Real 1. I am not alone. There are hundreds of complaints on line with problems similar to mine. My phone rings and I am unable to hear until I hit speaker. When I listen to podcasts or try to use my car speaker my HAs do not connect. My HAs spin on my phone and drain my phone battery. I re-pair, connect, my Oticons to my phone multiple times a day. This Never happened with my first pair ever.

I am on this community of HA wearers for four reasons:

1. To warn others about Octicon Real 1 if they are considering a purchase.
2. To learn about solutions or information I should have been given Before purchase. For example, I just learned Oticon has a list of phones that are compatible with Real Neither the company nor my audiologist in two calls to Oticon customer service gave me this information.
3. There is quite a bit of chatter online that the Real 1 is coming out with a newer version this spring.
4. I’d like to be part of the solution. I would work with the company to monitor my HA problems and help find a solution for others.

I was brief in my post because I have written lengthy posts and answered so many questions without result. I’m pleased to see you noticed and cared. This HA community is the most knowlegable and kind group I’ve found in 7 months. Thank you for your input.

Susan