Costco ReSound Vida (Product Information)

Nice points Jim, good discussion here. I was fitted with open domes, but in asking, Collin (HIS at Costco) gave me extras of open, tulip, and closed/bass/power domes to try. I asked if changing domes required refitting the HAs, and he stated usually that made no difference. He did warn me to make sure I got them attached well so they did not come off in my canal!

At first I liked the closed ones better for better music especially bass. He even gave me one larger size of closed domes to try. Yes they make music better streaming the HAs, but I miss sounds when listening to my stereo or TV speakers. I’ve been back to open domes for a few weeks now. I’m still trying to find a solution of better music when out walking, over ear headphones gave feedback, none of my earbuds work with the aids.

Now I need to try the closed domes again to see if I get the “processor noise” with them.

@MDB said:

It’s often possible to check one sided noise by sticking the other hearing aid in your ear and see if you still hear the noise. My experience is that if I wear medium instead of low powered receivers, I can hear processor noise in my better ear.

Tried this, and Lo! There’s processor noise from both aids. Thanks for the tip.

@efigalaxie said:

Right now, Resound can’t keep enough in to sell under their own brand.

Your experience turns out to be my experience, too! I got tired of wondering every day, “Is this the day my audi calls to tell me my HA’s have arrived?!” So I called TruHearing and they said, “Yup! There’s a slight backorder getting Quattro’s through them but I should have them in 8 or 9 business days instead of the usual 3 to 5 for most HA’s” (am liberally paraphrasing conversation). So for me at least it’s not 2 to 3 weeks (or months). Given that Amazon has changed the world by letting you know everything about your order status, order history, etc., it’s too bad for such expensive items that one can’t have a user account whereby you can track order status, say through TruHearing, or if audi deals directly with an OEM distributor, through an OEM account or whatever - that way if you sent your HA’s out for repair, you might know when to expect them back, etc. Maybe a company has to be as big as Amazon to support such user-friendliness but allow you to know your calendar is free for x days on that score because the HA’s ain’t gonna arrive tomorrow… (and I hate phone tag, too).

@teejayess said:

’ll be asking those questions about the Vida this Friday when I go in to Costco for adjustment.

Met with my Costco HIS yesterday to discuss upgrading to the Vidas (I’m still within the 180 day return period with my Fortes). She didn’t know anything about the feature changes – she said the ReSound rep was due to meet with the Newport News staff next week – but told me enough about the Vida’s rechargeable battery feature to diminish my interest. The charge is good for 10-14 hours – and significantly less if you stream. This means that you’ll often need to dig out non-rechargeable batteries to finish the evening. This might not be an issue for some folks, but for me, the main reason to consider rechargeable batteries is the toxicity of their non-rechargeable counterparts. We’ve a couple of cats that seem to want to eat anything that falls on the floor. So, for me, the rechargeable batteries aren’t attractive because they’d likely increase the frequency of toxic battery insertion and disposal. I’m still considering the upgrade pending more information on the mysterious feature upgrades (EchoStop and Open Fit Optimization).

I actually went ahead and ordered the Vidas 2 days ago and will be fitted on Nov 2. I completely forgot to ask my Costco Audi about the Echostop feature. If I can remember (my brain is shot with 3 kids under 4 years of age), I’ll ask when I go to get fitted. It came down to the Zerenas or the Vidas and I prefer the app for ReSound, so Vidas it is.

I just got the Fote 8 on 9/29. Went in 10/13 for a follow up and found out the volume button wasn’t working on the right one. So it was sent for repair. And since I haven’t heard from Costco it’ll be next Saturday before I can pick it up. That’s if it comes back this week. I’ve been using my Starkey v90 again. Now I hear about the Vida. I need aids for work so rechargeable isn’t a good idea for me and I have no interest in streaming. Guess I’ll ask about them when I go back. Or call. Right now I have doubts about Resound and Costco. Hopefully that will change.

@Bryan9 said:

MDB:

It’s often possible to check one sided noise by sticking the other hearing aid in your ear and see if you still hear the noise. My experience is that if I wear medium instead of low powered receivers, I can hear processor noise in my better ear.

Tried this, and Lo! There’s processor noise from both aids. Thanks for the tip.

@mdb Exactly how do you perform this maneuver? Since I’m about to get my very first HA’s, it’s probably one of a number of things I’d like to try to see how the HA’s work while I’m still in my 45-day trial period. TIA!

OK. More background. Situation is that I (one) hears noise in one ear (one’s better ear) Question to figure out. Is it some abnormal noise from the hearing aid or is it the “normal” noise of a hearing aid and your worse ear just can’t hear it.

So, Take BOTH hearing aids out. Orient bad ears hearing aid so that you can insert receiver in good ear. Fully insert receiver into good ear. Don’t do extreme measures, but you want to get as close as possible to the depth you normally wear them. Hearing aid body will be dangling out in space so you’ll need to hold it. Yes, quiet environment. Basically same environment you were hearing noise from the first hearing aid. Note: This is a make shift way to test. A shop would probably just change out the receiver and see what happened, but that’s not as easy to do at home.

Thanks! Never having worn HA’s (yet) I’m in the land of the blind, trying to understand info from a higher plane of existence! I understand why you have to hold the body of the HA in your other ear as you couldn’t mount in on the “wrong” ear without bending the wire, a big No-No!

Resound told me that they have a CONTRACT with Apple. Doubtful that they will ever link directly with Android and harm their income!

Both are good hearing aids. My leanings would be to ask them to replace the Brio3s with a new one. However if you’ve already tried that without success and they’re willing to give you a Vida (I wouldn’t think they’d do this, but who knows), that would be a reasonable option.

@aky13rx said:

I am desperate for an informed opinion between Resound Vida and Phonak Brio 3.

Two of us (Bryan9 and I) have had recent HA followup appointments with our Costco fitters and asked about the Vida. They have heard it is coming, but no info yet, and no training on the device. They did not know when it would actually be available. I’m curious too if it might be better than my Forte 8s.

It was Brio 2 that failed. Volume went up and down on own. Phonak WAS willing to replace with alleged NEW pair but after 3 “repairs” I was disgusted.

Brio 3 and Vida now available in Gaithersburg, MD Costco.

Does anyone have opinion about the COMPANIES, Phonak vs Resound?

See my reply to MDB.