I’m having trouble with my new Sennheiser Sonite R hearing aids

11 replies652 viewsLast reply Oct 26, 2026

Thank you in advance for your help. I’m hearing loud white noise that comes and goes. It is so disturbing !What could be causing this? I’m new enough to hearing aids that I need some help,

Thank you !

8 people in this conversation1 min readJump to latest

Jeffrey1351Huntsville, Wa

Feb 4, 2026

Sounds like either the wrong domes or if the tinnitus setting is on it may need adjusting.

tenkanProvider

Feb 4, 2026

Welcome to the forum, posting your audogram could help everyone, but I’d go for “floor noise” to start with.

OcramSagev

San Francisco

Feb 4, 2026

Try disconnecting the Phonak Bluetooth connection. This used to happen to me anytime there was a sound coming from my phone.

Jeffrey1351Huntsville, Wa

Feb 4, 2026

I did that and it worked. Cannot answer calls or get text notifications without Bluetooth, but that is no big deal. Thank you.

OcramSagev

San Francisco

Feb 4, 2026Edited

Ask the fitter to adjust the mic vol for streaming (mine is at the minimum)

Amdesigns4uAuthor

Feb 4, 2026

In reply to @tenkan

I’ll need to get my from my fitter.

Amdesigns4uAuthor

Feb 4, 2026

In reply to @Jeffrey1351

I would need to be able to get text messages and notifications,

capecoralbill

Feb 4, 2026

I have the sonrite R, and I also get a little tiny bit of white noise just before and after I get an email or a text notification . The interruption only less than a second, Then the hearing aids go back to normal.

Raudrive

Texas Hill Country

Feb 4, 2026

Would setting your phone on vibrate stop these sound notifications?

trmurray

Feb 7, 2026

I’ve had mine for about two months. I have tinnitus so I would likely not notice except I know if the restaurant program is in effect I hear more ambient noise. Are you on the automatic program or some other program? Try each program and see if you are still hearing it.