Skip to content
HearingTracker
Log in

ICube ii won't connect

This topic is closed.

4 replies960 viewsLast reply

Link to this topic

Thanks to those who provided links to download Phonak Target. I successfully installed it on my laptop, but have run into another roadblock. I have an iCube ii that I have previously used successfully (albeit about 2 years ago and before my hard drive crash) to program my Audeo B90-R’s. I charged it up overnight and attempted to connect this morning. Target finds the iCubeii dongle, but won’t find the icube. I tried a cable connection without luck as well. The iCube never goes to the rapid blinking 3 light stage. When I press for pairing, the right light (left ear light) blinks once quickly and then after a bit all 3 lights come on solid for a couple of seconds, then leaves me with a solid middle light and no connection. Setup tells me I need to update the firmware from 4.59 to 4.72, but when I try to do that, it aborts due to “Accessory Communication problems” . It is able to read the SN of the icube correctly, but gets no further. Any suggestions?

I would try a reset/repair of iCube ll to the Bluetooth dongle, push the pairing button on the iCube ll (make sure all the lights are blinking) and then open target settings and remove the iCube ll you have already set up, then repair iCube ll to the Bluetooth dongle, hopefully this will get you up and running.
When iCube ll has a serious problem the middle lights up in RED, so if your not getting that then a reset could all it needs.

Problem is, I can never get to the point where all the lights are blinking whether I’m using the dongle or direct cable connection.

Do the rechargeable batteries in the iCube ever need replacing? And could that cause connection problems if the battery is too weak?

@blustm said:

Do the rechargeable batteries in the iCube ever need replacing?

Yes sure,like any rechargeable battery they degrade over time, but these are used so infrequently it would be hard to believe, I’ve had mine more then 5 years and still going strong.

@blustm said:

Problem is, I can never get to the point where all the lights are blinking

Why not? You hold down the pairing button for 2 sec or more, what happens, does the iCube ll just shut down?

@blustm said:

And could that cause connection problems if the battery is too weak?

Yes most definitely, but this doesn’t seem to be your issue, the middle light with glow orange when the battery is flat, again if your not getting Red or Orange lights then something else is at play.

You say that target can “see” and confirm your iCube ll connection, so can’t be the battery?

But if you want you could buy a cheap compilot or Unitron udirect and swap the battery out.

Related discussions