Hi all,
I transferred Active Vent receivers from my previous Phonak aids because they seemed helpful. Now I have an odd problem. It seems to me that the active vents seem to be working in the “opposite” sense to expected. I leave the Infinios on the “Automatic” program. Sometimes I hear the vents changing position, usually because my iPhone produces a notification sound. For the duration of the sound background sounds become clearer. After a few seconds, the vent changes position again and the background sounds are gone.
I thought the purpose of active vents is to exclude external sounds as required, for example during an iPhone notification, then allow external sounds after the notification.
Am I misunderstanding something here?
I am seriously thinking of abandoning the active vents and returning to conventional speakers.
Can anyone help please?
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