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Jabra Pro20 Mic Clogging, Two Mic Body Update, Vacuum

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Edited

It took Costco about 5 visits, four techs, over a couple of months to determine that producing low volume was caused by mic issue. I am not complaining and all five were a pleasure to work with. It got so bad that I stopped wearing the aids. A new double mic design was installed by Costco tech to fix the problem.

This issue may have significantly affected HA function about six months or less after they were purchased. The newly certified tech said to have mic filter replaced every six months.

Wearing hats, sunglasses and sunscreen likely makes this happen sooner. Sunscreen and lotion is applied with hearing aids off. I normally wait at least 30 minutes after a shower to put aids in.

  • Have others with Jabra Pro20 had issues and then success after using a vacuum like Jodi?

  • Have others had longer life with the two mic HA body cap? ADDED LATER: THIS MAYBE MY CONFUSION AND THE BODY ALWAYS HAD TO MIC PORTS.

  • says that Costco does not use vacuum, is this correct?

Both the Resound Nexia and the Jabra 20 originaly had a bad batch of mic’s .

Next time ask them to send them in to Jabra/Resound for repair/Replacement !

Edited

The new mentioned replaced body section (Jabra Enhance Pro 20 ()) that is around push button now has two receiver holes AND has replaceable filters that are installed similarly to the receiver . Video11 Clearly the main body (lower half) was not changed. Aids have been working very well for a couple of weeks so far.

I do not have/use M&RIE. I use very low temperature dryer/sanitizer nightly. This was not a moisture issue but have had moisture issues so wear covers when hot outside in a dry climate and if I forget to use covers I remove .

I will continue to nightly brush the two mic ports and occasionally (every 3 months) change the mic filters and see if that works. I will not buy Jodi vacuum, at least for now. Costco gave me a kit similar to the receiver wax filter kit but is different.

The symptoms do not indicate any defective mic. As issue got worse the sound would improve for 10 seconds when switching from All Around to Hear in Noise or turning HA off then back on.

I could not find clear indication that there are defective from manufacture mic and wonder if early on clogged mics were blamed on “defective from manufacture mic”.

Related discussions on this forum, for this issue, can be found here.

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