Need Phonak Target link & unlock for Boots AudioNova B1-312

Not 100% certain but I believe I remember several people here have mentioned that Boots locks its programming so you cannot change it. Boots would have to unlock it.

However, if you are just having an internet connection problem your audiologist could use the free VPN service provided by protonvpn. That will let you access the UK easily.

@e.t. said:

but their standard Phonak Target software throws a compatibility error and blocks connection due to the UK OEM brand restriction.

Boots and Specsavers lock most of their respective rebranded models unfortunately, Aura:fit AudioNova software is required not Phonak target, actually I believe these are Unitron rebrand.

Hello

Thank you, @ronshere and @tenkan, for taking the time to reply.

Before purchasing these hearing aids, I specifically asked Boots whether they were locked, as I had previously owned hearing aids from Specsavers and was told that those could not be reprogrammed by a third party. At the time, Boots assured me that their devices were not locked. Since I am currently living in Greece, I contacted Boots Hearingcare support for assistance. Their response was as follows: "The software to program these Hearing aids is called Target and is a proprietary piece of software. If the Audiologist in Greece deals with Phonak hearing aids, then they should already have that software. The only way to download this software is through Phonak and requires a specific login for them. The device to communicate to the hearing aids is a Noahlink, which creates a wireless link to the hearing aids".  As you can see, they referred specifically to Phonak Target software and did not mention any restriction, lock, or the need for a different fitting platform.

This is why I am a little confused. My audiologist does have Noahlink Wireless and Phonak Target, but the hearing aids are simply not recognised correctly.

Does anyone know whether the AudioNova B1-312 sold by Boots is definitely a Unitron-based device that requires Aura:Fit AudioNova software, or whether there is another explanation for the compatibility issue? Any advice or experience with these particular models would be greatly appreciated.

Thank you again for your help!!!

Yeah so this is the thing I mentioned as "some" not all are locked out, but the branding on your HAs is AudioNova so in theory it would be Aura:Fit AudioNova software, so that would mean AudioNova is a version of Target, as the Vista rebranded are Unitron (TrueFit) for sure, this is the problem with this messy rebranding fiasco, your Audiologist should contact Boots directly for further details on getting the software from them as I've not heard of anyone being able to get it, remember Phonak and Unitron are the same, Hansaton as well, all from the same parts bin just with different software/firmware.

Use the search engine on hearingtracker to see quite a few people wanting it but no success.