New update to My Phonak app

Problem solved with widget in new My Phonak App:
The new My Phonak update includes a widget to show battery levels, and the program in use. I installed the widget on my iPhone, but it did not show any info. I found that after installing the widget, you need to power down and restart the phone, then tap the widget to start the app, and allow it to connect to your hearing aids. Connection settings in the App should be set to “stay connected”.

Is this update for iPhone only? For Android, the Play Store shows the last update was in October. And the ability to mute, change volume, and change programs from the home screen has been present since I got Phonak HAs last summer.

Widget is very big on my phone, how can I get it smaller (Samsung A53)

I tried the Widget and immediately deleted it. It wasn’t that useful if you don’t keep the Lumity hearing aids connected all the time via the app setting.

Here is a much better way to keep tabs on your Lumity battery life. Use the Battery Lockscreen Widget in iOS (see photo showing a circle with headphones in the middle). Way better and with an iPhone 14 or newer, the always on display lets you glance over anytime to see the battery life without touching your iPhone.

Jordan

DaleM, it’s for android, it’s in addition to the app, not an update to the app itself. The widget you can enable separately. I put mine on a secondary screen for a bit more room, it can take about a third of a screen.

Press and hold on any blank screen area for access to widgets you can emable.

Widget is a waste of time.

It doesn’t actually show you what program you’re in despite being always connected until you tap on the widget and open the App.

That is strange as on the widget on my Samsung phone, program chosen is always listed.

there are TWO different widgets

Thank you! I had no idea how to find the widgets!

@Zebras said:

It doesn’t actually show you what program you’re in despite being always connected until you tap on the widget and open the App.

It does on my Android phones.
S23+ for P90
S21 (no sim) for M70

The 2 widgets available:

@PeterH

Might be different to iPhone.

I find the stay connected only works if you keep the App open. Others with iPhone have said the same.

@Zebras
Could be.

I find the “Always On” isn’t 100% reliable, and my Marvels sometimes struggle to connect.

The top widget, I find very useful, as it’s quick to change programs. The bottom widget does nothing. I’m guessing it’s because I have battery aids, so there’s nothing to really display.