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NHS hearing aids not connecting to Noahlink

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I have recent NHS Signia Stretta M hearing aids.
In preparation to do with Oticon More 1 which I am waiting for delivery.
I thought I would try experimenting with my new Noahlink wireless and the Stretta
Down loaded Starkey Inspire which connects OK with the Noahlink but the Noahlink cannot recognise the Stretta Ms . I wondered if the Strettas are inhibitted from connecting because they are from NHS.
I tried all the recommended ways : turning off smart phone bluetooth and rebooting the HAs without success.
Has anyone got any ideas about this ?

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Not having used Noahlink before I had assumed that the would be recognised and connection made and the locking take the form of denial of data transfer until a code be entered somewhere .
Perhaps the NHS security is more cunning than I had imagined ! in which case I am at a loss to understand how the locking procedure can be operated.

Clip from School (02 How to Program Your Hearing Aids)
Tip: You can click the image to enlarge.

image

For Starkey it may be Tools / Add Code - Though Let me know if this works so that I can document this for others. It seems related to encrypted serial numbers so I don’t know if this will work?

Tip: You can click the image to enlarge.

c2

Edited

@GordonED
You got the wrong fitting software
Starkey Inspire is not recognizing the Signia Stretta devices, because it is not the right fitting software for Signia hearing aids.

You need to install Connexx/SiFit fitting Software for programming Signia hearing aids.

See PVC’s " DIY School - (v2.0) "

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