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Optical cable for Phonak TV Connector

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I ordered a high-quality digital optical audio cable (toslink to minitoslink) that was a bit longer than the one that came with my TV Connector, but the cable did not work.

Does Phonak have some proprietary version of a digital optical cable or should my new cable have worked?

Thank you for any insights.

5 people in this conversation2 min readJump to latest

Yes, I just wanted a bit longer cable so that I could hide the cable in my family room setup.

I think so. Is V2 the one with the power and volume buttons on top?

It is encouraging that you have used a couple of non-Phonak digital optical cables with your TV Connector.

I could not imagine Phonak using some one-off format for theirs.

Maybe I just did not get that new cable set properly in each socket.

I will give it another try.

Thank you for the quick reply.

OK. Are you sure the clear plastic caps are OFF the ends of the toslink cable? If so, they can be plugged in. As stated above, if plugged in correctly, you’ll see the pinpoint RED light on the end of the cable:

TV Connector toslink

(That’s the cable that comes with the Phonak TV Connector.) If you have a high end toslink cable plugged in, the RED light comes on like:

Audioquest hi end toslink

This is an Audioquest Forest toslink cable. It could be you got a lemon - if so, return it. Maximum length is 30 feet, but I doubt you got one even that long to connect TV to TV Connector?

In reply to @1Bluejay

Thank you for the clear pics.

I think you are right. I think I just got a lemon cable. The red light was on when I plugged it into the TV digital audio out, and the light was red as I plugged the other end into the TV Connector, but it didn’t work.

I plugged the cable that came with the TV Connector, and it worked just fine, just a little short for my setup.

In reply to @cleveto

There were no kinks in the cable.

I have concluded that I just got a bum cable and returned it to Amazon. Nice, hassle-free returns.

Thank you all for your assistance. It was very helpful.

In reply to @user1217

@user1217 said:

I think I just got a lemon cable.

Ah! Hope that is the case and that you just REPLACE that one with another high-quality toslink cable. Check to see where it’s made. I tend to avoid ANYTHING made you-know-where. Not to say lemons can’t happen anywhere, but if you try a different manufacturer, you may find a cable of the length you need that WORKS.

Very frustrating to have these things happen!!!

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