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Oticon Genie 2 2023 download?

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Thx very much for your post…My story and needs are much the same…Just like you, I’m not sure that I’m posting this in the correct way and I also have the Oticon Real 1. These are my first hearing aids and I’m in the middle of my free 6 week trial…Because the clock is running and my insurance allows me 2 trials of different hearing aids, I feel some pressure to know if these will work for me!

I was a sound engineer my whole life so as you might guess, its hard for me to accept the AWFUL sound quality and artifacting that these Oticons have, even though they are quite effective at understand conversation…When I was first shopping and I read reviews such as “ha for sound engineers”, “ha for musicians”, “ha for audiofiles”, all that these reviews spoke to was EQ. and that was what I indeed was most worried about…That everything would sound “tinny” and boosted at the top end!

My Audiologist has created several programs for me and using these programs in conjunction with the (cursory) EQ control on the ap, the EQ is under control, but there is a worse problem that the audiologist has not been able to correct!..In all programs, the sound has lost all connection to any continuous spatial sound field…All near field transients like clothes rustling, objects moving on a table or my own breath JUMP into my hearing, right in my ears, hard right or left ( like someone whispering in your ear)…Needless to say, this is totally unnatural and disruptive!’’…I’ve been told that this can be caused by the microphones being too directional and that the directionality of those mics are adjustable.

Does anyone have any words of wisdom…Is the best thing to do to download the Genie software (if it will work with my Chromebook) and try myself?..Should I go to a different brand for my second trial?..Many thanks!

Welcome to the forum, yeah this is one of the things people come up against, poor sound quality on the first fit ( doesn’t matter which brand,it’s a common theme) with your background I’m assuming you won’t be happy with a set up from your local clinic, I’d definitely look into projects, Oticonians swear by their products, but not everyone is happy, this is why it’s essential to trial other brands before parting with your hard earned money! Again DIY could be your way forward, but you’ll need to own/buy your brand/model, obviously not really fair to be adjusting when your on trial (not saying you shouldn’t,but they will be aware that changes have been made, it can get awkward yeah)
Unfortunately genie software is windows, it can be set up Mac but you’ll need virtual engines etc. so it’s not working on Chromebook (android)
So you have some choices to make, let you clinic have another go, trial another brand or/and DIY.

Could someone point me to the Genie 2 2023 software ? That would be great.

I’m currently testing the Oticon Real 1, to replace my Resound Linx.
For those, I also used their fitting software (Aventa) for small changes, overall that was not too useful for me. Still want to test small changes e.g. noise reduction levels, without meeting the audiologist too often.

I find the 6 year technology difference between both hearing aids significant. The new ones (Oticon) give me a better understanding, I find myself wearing them more often than the previous ones.

Hi there, sure it’s available, for the hardware Noahlink wireless (Airlink 2) will be needed, if your using the original Airlink dongle that won’t work with the Real.
And yes a big jump between these two models, the Linx was released 2014, so that’s more like 9 years in technology development.

Thx for your response Tenkan…As this is obviously a matter of great importance to me and I’m a complete beginner, your info is greatly valuable…Yes, if it comes to that, I can always buy a PC just to support Genie…Really a small expense compared to what the Oticons cost, and of course, I wouldn’t be using it while the audiologist was still making her corrections!

As my insurance dictates that I only have 1 more 60 day free trial, do you have any suggestions as to what I should try next?..Widex advertises that their process delay time is significantly shorter than other manufacturers and knowing what kind of anomalies combining 2 partially out of phase signals can cause, that sounds like a good thing!.. What are your thoughts?

Also, everyone including yourself and my audiologist seem to say that the “fit” is more important that the brand…This is a bit surprising to me as with other electro/mechanical devices that I’m familiar with, there can be a great deal of difference in design and execution between brands and models…If the “fit” is the most important thing however, then I can put my time, effort and expense into optimizing that, rather than trying other brands…Do you have any thoughts on that one?

Last thing…Though I’m 75 years old, I’m still physically active and I find these “behind the ear” Oticons to be very cumbersome!..If I go to an “in ear” design like the Oticon “Own”, will that significantly limit my processing options?..Many thanks for your answers…Barry

@Barry_G said:

Widex advertises that their process delay time is significantly shorter than other manufacturers

It’s true they have “zero” so this is a bonus for some, but only if you notice it! So this comes down to your own trial and error situation, only you will know for sure if this is for you, you can use the search button from right here on hearingtracker to see some of the others posts on them.

@Barry_G said:

Also, everyone including yourself and my audiologist seem to say that the “fit” is more important that the brand…

Yes I’m afraid that in “most” cases this is true, ya know if you have the premium models it doesn’t mean much if you don’t know how to use it (the software I mean) so you can have premium but because there not programmed correctly (for whatever reason) then they are useless to you, everything just sounds horrible, so I always say give your audiologist a chance to set them up, but in the end if you know it’s going nowhere then the project is a good option, the to remember is most are in fact very similar in how they work, yes there’s differences in the software etc, is Costco near by? Well worth trying Jabra (ReSound) Rexton (Signia) Phillips ( umm well to much debate on which model they are, so I won’t upset the Oticonians)

As for Own, well depending on your hearing loss, post your so others can chime in, is the way to go for most people, Ric has more features and as your trialing this type now you may as well stick with that, possibly your having trouble inserting and removing them is this why you find them “cumbersome” possibly custom molds would help here, but again just depends on your hearing loss, domes are certainly cheaper and easy to replace.

Thx Tenkan (as usual)…When I say that my are “cumbersome”, it goes way beyond taking them in and out…To speak the truth, I would call these things “contraptions” and makes me realize that this industry is in its infancy!..I’m a martial artist and there is no way that I could wear these while training or doing any sport (except maybe checkers)…My glasses occupy the same areas above and behind my ears as the HAs and they fall off my ears when I take my glasses on and off and I’m afraid to drive with my window open lest they fall out and be lost forever…Also my audi told me that they are not water proof ( may not be correct) and not to wear them in the rain without some protection!..Just not a “robust” design considering that they are meant to be used 16 hrs. per day, every day!..Really just making conversation as there’s nothing to do about it other than try an “in ear” design…Barry

@Barry_G said:

I’m a martial artist and there is no way that I could wear these while training

I can relate to this, Barry it’ll be highly unlikely you’ll be able to use any in these circumstances, or Ric, I found it quite stressful worrying about breaking them, I finally gave up and simply done without them, my Sensei at the time was so understanding!

@Barry_G said:

they fall off my ears when I take my glasses on and off

This definitely should not happen like this, I think they are not “fit” correctly, the dome should fit deeply in the ear canal and with you can have a “sports lock” fitted to help keep it in place, still no good for the dojo tho I’m afraid, i used custom molds but I still removed them for “safekeeping”

As for being “waterproof” only a couple of models are, the rest use the rating system, most modern are IP68 (water-resistant) I wouldn’t worry about this unless you intend to take up a place at your local swimming club.
Don’t let me put you off trying out the Own or any other /CIC type, the thing with these is you do need to have custom molds made for fitting, not a biggie tho.
There is the Signia Silk that uses “sleeves” that may be worth looking into, no molds needed.

Signia Silk X Hearing Aids (7X, 5X, 3X, 2X & 1X) | Signia2

Signia Silk X Hearing Aids (7X, 5X, 3X, 2X and 1X). Small Ready-To-Wear Hearing Aids. Explore all Silk X models at the Official Signia Website.

Many thanks…Based on everything that I’m learning, it looks like I’ll use my “second, insurance mandated” trial on an “in ear” design, rather than looking for better sound quality from another brand, and will expect to it!..Question…Is the Genie software just for Oticon or does it work with other brands?..Barry

Sure that sounds like a plan, as for Oticon Genie software only for Oticon, however the Noahlink wireless is good for most brands and models, (for just be sure the models have wireless, other wise you’ll end up needing HiPro and cables/flex connector etc)

Hi tenkan, I have had Oticon Real 1 since July and would now like to do the fine-tuning for My Music myself. If you could please send me the download link for the Oticon Genie 2 software, I would be very grateful. Then I will immediately order the Noahlink wireless to start the project.

Welcome to the forum sure it’s available, great your trying , let us know how you get on, it’s always good to hear about a successful project.

In reply to @tenkan

Thx as usual…At this point, I believe that my audi has taken it about as far as she can and I’ll be DIYing it…Its interesting that when I first did my research on line, all reviews talked about EQ (tinny sound) only, but between my audi’s adjustments and the (meager) EQ adjustments on the Oticon Ap, I’ve been able to pretty much keep that under control…My main complaint is with the directionality of the sound field where many things sound DIRECTLY in my right or left ear regardless of where they actually are!..Interesting that before my , I was not able to locate sound direction do to my high frequency hearing loss, and now, I cant locate sound direction due to my HAs artifacting!!!..I’m sure that this is all a result of the dynamic processing (phase cancellation, limiting and compression). Its interesting that the audi never actually LISTENS to my HAs but makes adjustment looking at a visual display only…Anyway, I’m hoping that I can do better.

I’m about to start a trial of Oticon Owns and expect that I will end up with those, as once again, I almost lost one of my Reals…If its ok with you, I’ll contact you again once I actually “own the Ownes” for Genie info…Barry

Hi tenkan, I got my Oticon More today. Because my hearing loss is somehow fluctuating, I like to do the tuning myself. I also own some phonak and bernafon hearing aids and the Noah link. If you could please send me the download link for the Oticon Genie 2 software, I would be very grateful!

Hi Tenkan, I’m sure you get 1000’s of requests, but would really appreciate the link for the genie 2 software. I’m new to this, having just been told I have age related moderate hearing loss. Have bought a Noahlink and just put in an offer one an opticon opn 3, eBay……thought it made sense to try out some 2nd hand to see which feels right…phonak next…:grinning:. Any other suggestions? Many thanks Ian. (Apologies if I’ve got this wrong to ask…1st time on the forums too!)

Welcome to the forum, sure it’s available, it’s great your trying out, it’s all easy enough to do, do read the user guides sent because it’s very helpful for setting up the first time.
You’ve come to the right place so no need to apologise, lots of Oticonians on the forum, a few doing DIY projects as well, I don’t use Oticon or Phonak myself but don’t let that stop you, only you will know which are right for you after trying them out and this is where DIY can be quite helpful.

Welcome to the forum, sure it’s available, but you’ll also need the Noahlink wireless, and do read the user guides as it’s very helpful for setting up the first time.

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